Ward Reception Volunteer

4 weeks ago


Winchester Hampshire, United Kingdom Volunteerfirst Full time
Ward Reception Volunteer

The reception desk on a ward is often thefirst point of contact for anyone who phones or visits, and this volunteer roleis therefore crucial to the smooth and safe running of the ward. It requires someone who can juggle tasks,think on their feet and above all ensure that each enquiry is dealt with in afriendly, welcoming, and professional manner. Your role may involve allowing entry and welcoming visitors, answeringthe telephone and taking down messages and passing these on the appropriatepeople. Messages need to be accurately recorded and passed on immediately tothe appropriate member of the nursing team. Tact, discretion and confidentiality are imperative as is the ability tofollow strict rules and protocol.

What's involved:

  • Taking phone calls and forwarding them to the appropriate person
  • Taking messages and ensuring that these get to the right person andare followed up
  • Welcoming all visitors to the ward
  • Performing admin tasks as requested
Skills

· Willingto learn and to follow instruction from members of staff

· Good attention to detail

· Committed to help and support staff and the ability to liaise with professionals at all levels

· Punctual and reliable

· Able to workindependently and as part of a team

· Understanding of the need for confidentiality 

  • Expenses reimbursed
    45p per mile for a maximum of a 30 mile round trip
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteers covered by insurance
When can I volunteer?

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning No No No No No No No

Afternoon Yes Yes Yes Yes Yes Yes Yes

Evening Yes Yes Yes Yes Yes Yes Yes

Location

Romsey Road
Winchester
Hampshire
SO22 5DG

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