Field Claims Adjuster

4 weeks ago


Manchester, United Kingdom American International Group Full time

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster to grow your career. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Casualty Claims
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.
Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate for high value complex claims
Ensuring effective vendor and litigation management on Complex claims within a personal allocation, including demonstrable savings
Reporting key claims messages to their Team Manager and to internal stakeholders
Broader internal / external stakeholder communication where required, as (LoB) technical claims expert and thought leader
Delivery of technical training to colleagues and external contacts as appropriate
Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
Effective communication and management of key advanced Complex claims and (LoB) portfolio messages to internal stakeholders and customers/clients.
Financial control through consistent reserve and other financial transaction discipline
At AIG, our people are our greatest asset. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster to grow your career. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Casualty Claims
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.
Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate for high value complex claims
Ensuring effective vendor and litigation management on Complex claims within a personal allocation, including demonstrable savings
Reporting key claims messages to their Team Manager and to internal stakeholders
Broader internal / external stakeholder communication where required, as (LoB) technical claims expert and thought leader
Delivery of technical training to colleagues and external contacts as appropriate
Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
Effective communication and management of key advanced Complex claims and (LoB) portfolio messages to internal stakeholders and customers/clients.
Financial control through consistent reserve and other financial transaction discipline
At AIG, our people are our greatest asset. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.
When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together.


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