Adjusting Executive

4 weeks ago

Manchester, United Kingdom Sedgwick Resource Solutions Full time

**Title: Adjusting Executive**
**Salary: Competitive
- Dependent upon experience**
**Location: Based around Manchester or Leeds HYBRID**
**Term: Permanent, Full-Time Permanent**

**The Role**:
Sedgwick Resource Solutions has an exciting new opportunity to recruit for an Adjusting Executive for an internal role.

The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity. The Claims Handler/Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims. We require a Claims Handler/Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level.

**You will have the following skills**:

- The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim
- Cert CILA/Cert CII or the desire and agreement to attain this during the first year
- Have first class communication skills, both written and verbal
- Competent IT skills, and the capability to maintain electronic files to a high auditable standard, including preparation of claim documentation as required, and as agreed with the adjuster(s)
- A willingness to liaise and build effective working relationships with other internal product lines/departments as required.
- Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
- Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy
- The desire and ability to deliver customer service at a very high level, and to meet our goal of making claims easy for everyone
- Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs as directed
- Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence

This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the ongoing success of Sedgwick in the UK.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.

**What** **will** **you** **get** **for** **this** **role?**
- Competitive salary depending on skills, experience and qualifications
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app
- Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability._

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