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General Administrator Officer

4 months ago

United Kingdom NHS Full time

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Applications are invited from suitably qualified and experienced candidates to join our busy administration team. We currently have a 6 month fixed term vacancy for a full time Band 3 Administration Officer with the Specialist Children and Young Peoples Services based at Ferndene Hospital, Moor Road, Prudhoe, NE42 5PB.
This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.
The post holder must facilitate excellent customer service and be confident in dealing with internal and external professionals, young people and family members. You will undertake a variety of admin duties as assigned by the Medical Secretaries/Administration Manager/Ward Managers.
Experience of typing and formatting letters and reports
Minute taking experience, including live typing
A good understanding of inputting data to a database system
A good working knowledge of Microsoft word/excel/office packages, including Microsoft Teams
The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Audio Typing qualification or demonstrable equivalent experience
NVQ Level 2 in Customer Care (or equivalent)
Knowledge of NHS Policies and Procedures
Working knowledge of Microsoft applications, including e-mail communication
Good working knowledge of office procedures
Previous secretarial/clerical experience
Experience of working with medical records filing systems
Good organisational and planning skills
Flexible attitude to cope with fluctuating workloads
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
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