Desktop Technical Support Technician

2 weeks ago


London, United Kingdom Adria Solutions Ltd. Full time

Desktop Support Technician
Our client, a dynamic and rapidly growing company based in London is seeking a skilled Desktop Support Technician to join a dedicated team. Our clients pride themselves on delivering top-tier IT solutions and support to our diverse client base. If you're passionate about technology and thrive in a fast-paced environment, we want to hear from you.
As a Desktop Support Technician, you will be the frontline of our IT department, providing exceptional technical support to our users across multiple locations. Your primary responsibilities will include diagnosing and resolving hardware and software issues, deploying new IT equipment, and ensuring seamless AV setup for internal and client meetings. Additionally, you will play a key role in promoting the helpdesk as the central point of contact between our IT department and end users.
Provide first-line support for PC hardware, software, and mobile device queries
Set up, install, configure, and deploy new IT equipment
Prepare AV/projector rooms for internal and client meetings
Assist with computer and desk moves as needed
Ensure timely resolution of IT support calls
Experience in first-line client-facing IT support
Working knowledge of Microsoft Office 365 applications
Proficiency in desktop operating systems (Windows 10 & 11); basic knowledge of servers and Active Directory preferred
Previous helpdesk experience in a corporate environment advantageous
Bonus
~10% Pension
~ Health Insurance
~4 days in the office 1 from home
~ Training will be provided to ensure you have the necessary skills and knowledge to excel in this role.

Desktop Support Technician - London
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