Housing Officer

3 weeks ago


London, United Kingdom Adult Social Care Full time

Housing Officer
Temporary – Sickness Cover – 4 weeks initially (potential room to extend)
Immediate Start
Are you passionate about making a positive impact in social housing? We’re seeking a dedicated Housing Officer to join our client’s dynamic team. Be adaptable to hybrid working, offering flexibility and responsiveness.
Process various housing assignments including mutual exchanges and successions.
Collaborate with residents and third parties to consider management transfers, particularly in cases involving sensitive issues such as Domestic Abuse or Gang Violence.
Ensure timely completion of fire risk assessment actions and respond to breaches of tenancy agreements.
Work alongside the Resident Support Team on safeguarding matters and coordinate with the Estate Standards Team to address maintenance and cleanliness concerns promptly.
Collaborate with the Community Safety Team to log cases and conduct joint investigations when necessary.
Lead tenancy enforcement actions and legal cases with the support of the Legal Team.
Conduct tenancy visits, coordinate with Repairs colleagues, and address service charge queries.
A housing qualification or equivalent Housing Management knowledge is desirable.
Experience in working under tight deadlines while delivering high-quality outcomes.
Excellent communication skills and proficiency in Word and Excel.
Commitment to confidentiality and data protection.
If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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