Non-Catalogue Executive

3 weeks ago

Telford Shropshire, United Kingdom Lyreco Group (Italy) Full time

Hours of Work – Monday to Friday 9am-5.30pm (min 3 days in the office)

Lyreco are the market leader in Workplace Solutions and specialise in providing workplace solutions to businesses globally, across a variety of sectors.


Due to internal promotion, an opportunity has arisen for a Non-Catalogue Executive to join our Products & Service team. For this role you will be reporting into the Head of Non-Catalogue, covering workstreams from multiple departments and undertaking general-purpose administration for our non-catalogue proposition.

As a Non-Catalogue Executive your responsibilities are:

  • To help manage the SAP system for the Product & Services team and be responsible for Non-Catalogue maintenance.
  • Answer queries from across all stakeholders within the business relating to Non-Catalogue.
  • To be a key stakeholder in the relationship with Goods In & Logistics, answering any queries in a timely manner.
  • Be a gatekeeper for inbound communication with the department, namely from our Customer Services, Product Category teams, Sales & Logistics teams.
  • Working closely with the Head of Non-Catalogue to both understand, and drive system and process improvement which simplifies our current ‘ways of working’.

The ideal Non-Catalogue Executive will:

  • Have the ability to build & maintain strong Group & Local internal and external stakeholder relationships.
  • Be organised and be able to multitask to hit daily deadlines.
  • Be highly organised with an attention to detail and ability to handle a fast-paced workload
  • Have an excellent telephone manner and customer rapport skills in order to deliver the best customer service experience.

Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you

  • 23 days holiday + BH
  • Company Pension
  • Private Medical Insurance (after completion of one years’ service)
  • Life Assurance
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Discounted gym memberships

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment.

Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

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