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Head of Direct Sales

4 months ago

United Kingdom Together Full time

Office or Field Based: Office Based (Cheadle, SK8 3GW)
Contract type: Fixed Term Company Description We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality. Job Description As a Direct Sales Director , you will manage, develop and coach the Direct Sales team to deliver an outstanding service to new and existing commercial customers; maximising all sales opportunities in order to meet Commercial lending targets and KPI's. You will drive forward the growth of the Direct channel by enhancing team capability through lead generation, people development and sales process improvement. As a Direct Sales Director, we are looking for someone to:
Be accountable for delivering and exceeding Commercial lending and growth targets through the Direct channel
Drive and manage performance through coaching and support in order to meet individual and departmental targets
Hold monthly 1-2-1 and coaching sessions to develop the team’s sales skills; assessing and recommending improvement and development plans to enhance their performance and quality to achieve set targets
Ensure the team are fully trained and coached in line with the T&C policy and procedure, with development plans in place to grow individual and business capability
Demonstrate a great understanding of the commercial secured lending market and ensure the team are kept up to date with market changes
Manage, monitor, analyse and evaluate the team's performance and develop opportunities by utilising CRM & Power BI
To constantly strive to improve the Direct Sales customer experience by challenging existing processes and practices and recommending change where appropriate
Manage operational risk and all processes/ procedures through relevant governance frameworks appropriate to role and function
Experience of leading, motivating and developing a high performing sales team within a direct to customer business
Proven track record of exceeding targets and delivering exceptional sales results in a fast paced entrepreneurial environment
Strong stakeholder management and ability to work alongside peers/colleagues
CRM experience
Creative thinker, able to originate new sales methods
Experience of the commercial finance market and associated product
26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
~ Buy & sell holidays
~ Discretionary annual bonus
~ Life assurance
~ Critical illness cover
~ Health cash plan
~ Private medical insurance
~ Free access to company holiday homes
~ Travel season ticket loans
~ Ride to work scheme
~ Free local gym access
~ Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
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