IT Support Engineer
1 month ago
Abriox is a world-leader in our field of remote monitoring equipment for oil and gas applications. We pride ourselves on designing high quality, efficient and robust products that offer clear benefits to our customers.
The Position:
Reporting to the IT Manager the role will be a mixture of BAU support, infrastructure maintenance and upgrades for server/clients and project work including Cyber Essentials Certification/ISO27001 (ISMS) management.
In this role you will be responsible for monitoring and developing the IT Infrastructure to ensure stable, secure and continued smooth running of all IT systems.
To be successful you will need strong experience providing 2nd/3rd line support in a Microsoft based infrastructure environment (Windows Server, Windows Desktop, Hyper-V, Microsoft Office, Microsoft Teams).
As well as troubleshooting/support issues, you will also be working with the team to develop the our security systems and networks.
Your Responsibilities Will Include:
- Support and maintain IT Infrastructure including Networks, Printers, Servers & Desktop Operating Systems
- Identifying and resolving of performance/security anomalies, system defects, and stability issues
- Managing and contributing to technical documentation
About You:
You will have a minimum of 2 years IT extensive experience supporting infrastructure and end users. Be a knowledgeable IT professional, who is enthusiastic, flexible, creative and energetic and is able to work confidently under pressure, within a busy/demanding working environment and to set timescales.
An ideal candidate will have MSP experience to a 2nd/3rd Line level with experience supporting projects such as Cyber Essentials Certification/ISO27001 ISMS.
- Windows Server knowledge including: Hyper-V, Windows Server 2016 – 2022
- Windows 10/11 Professional
- Active Directory
- Group Policy Management/Deployment
- Microsoft Licensing
- Networking, Storage & Backups
- Endpoint Security (Antivirus/Device Encryption)
- Strong knowledge of cloud infrastructure including AWS / Microsoft Azure (Entra) / Microsoft Teams
- Networking support including: Routers / Switches / Firewalls / Networks / WiFi
- Strong knowledge of Cyber Essentials Certification framework
- Corporate Application Support (HR, Office Management Systems, Finance, CRM and ERP systems)
Ideally Including:
- ISO27001 Information Security Management System (ISMS)
- System backup methodology
- CRM/ERP Management and Maintenance (Odoo ideally)
- PowerShell
- Printer Management
- SQL Administration
Also:
- Be a self-sufficient/independent worker
- Have a passionate, proactive and dynamic approach to your work
- Be organised and tidy
- Have good communication
- Have a sense of humour
We Offer:
- A salary band of £30k to £40k (dependent on skills and experience)
- Responsibility, growth potential, a stimulating work environment, training and an excellent team ethic
- Flexible working hours with option for remote working
- Company pension
Candidates must be eligible to work in the UK, full-time and without restriction.
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