Third Line Engineer/3rd Line Support Engineer

2 weeks ago

Newport, United Kingdom Cloud Decisions Full time

3rd Line Support Engineer
To £50,000 | Newport | Enterprise Microsoft Consulting Partner | Rapidly growing organization - 50% revenue growth last year | Enviable
Company Culture
“Everyone is friendly, down to earth and happy to help which makes for a dynamic and caring work environment. I don’t dread going into the office, I love it here” – Current Employee
The consultancy is at a new stage of growth and fresh development pathways have been set to assist more clients with their transformation journeys. The consultancy offers high-level support to help them deliver their projects. We are looking for a pioneering & dynamic 3rd Line Engineer that is looking for professional advancement in a forever growing organization.
You will always seek to understand the customers viewpoint and you will have the ability to provide technical support and guidance to exciting organizations and more junior members of staff. Ideal candidates will live within commuting distance of our newly refurbished Cardiff office. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do, but also care deeply about a work-life balance.
Provide training and support to junior members of staff
• Work through assigned Service Desk tickets
• Knowledge of Linux
• Windows Server
• SQL
• Kaspersky AV
Have a full driving license
• Undertake travel to customer sites as required in addition to technology office locations
• 25 days holiday (plus bank holidays)
• An additional half a day holiday on your birthday
• Salary sacrifice pension scheme
• Cash plan medical care
• Private medical insurance
• Employee discounts
• Free fruit in the office
Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and able to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, allowing us to have conversations at depth with you about your technical/consulting experience.

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