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Strategic Credit Controller

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Bassetlaw Nottinghamshire, United Kingdom Elevation Recruitment Group Full time

Elevation Accountancy and Finance are excited to be working with a fantastic client of ours in the Worksop area as they look to recruit a Strategic Credit Controller into the team on a full time, permanent basis Duties and Responsibilities: Chasing customer payments in line with payment terms to minimise bad debt o Handling of all tier 2 interactions received into Credit Control ensuring all requests are completed and successfully resolved within the agreed service level Look for process improvement opportunity for service delivery Work to daily outbound phone targets set by team leader Work to individual and Business Unit Overdue Debt reduction targets and Cash Collection Work on customer disputes to help minimise outstanding debt and escalate to the appropriate people Creating and categorising outbound service requests Assisting with on-going training for all staff in the Credit Control team, where required Be a first point of contact, for guidance, for team members on the issues that do not fall within standard process Assist the Team Leader with providing monthly reporting to the team Person Specification: Strong skills in MS Excel, MS Word, MS PowerPoint Numerate and Literate An understanding of Finance systems A good understanding of accounting systems and the interactions of ledgers within Accounts Receivable Experience of dealing with problems relating to the management of debt such as non-payment of customer invoices requiring legal recourse Experience in managing complex customer credit portfolio is desirable Experience of working in a busy Customer Service/Finance environment If this looks like your next role then please get in touch