Client Service Executive

4 weeks ago


England, United Kingdom Bank of America Full time

Consumer Investments Client Services - Sr. Resolution Manager page is loaded Consumer Investments Client Services - Sr. Apply locations Pennington time type Full time posted on Posted Yesterday job requisition id 24015348 Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. As the central point for issue resolution within Client Services, the Sr. Resolution manager will resolve client needs through point of call resolution, client outreach, and active floor support for Client Services teammates, providing both reactive and proactive education to coach teammates on how to deliver a world class client experience.
Resolution Manager utilizes their experience resolving client paint points as a starting point to identify and drive operational excellence initiatives to improve the overall client experience for Client Services. Resolution Manager has the opportunity to develop their project management leadership skills.
Collaborates effectively to get things done, building, and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
Is confident in identifying solutions for clients based on their needs and is an expert at resolving problems independently and/or while interfacing with other LOB partners (CIOS, MLSN, back office teams) for issue resolution while owning all client contact.
Knowledge of the Merrill Edge website and platform
Previous project management experience.
Account Management
Emotional Intelligence
Client Experience Branding
Shift:
1st shift (United States of America) Hours Per Week: 
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
Regardless of the position you are interested in, the starting points to building your resume are the same:
Considerations when writing a resume
• Do use high quality, white or light colored 8½ x 11 paper. For example, don't mention your fondness for swimming unless you want to work on the water.)
• 



  • England, United Kingdom Green Barks Search Full time

    Are you a dynamic and highly motivated High Net Worth (HNW) / Private Client - Account Executive? Green Barks Search proudly represents a distinguished family-owned brokerage with a footprint spanning 14 offices across England, Scotland, and Northern Ireland and we're seeking a talented individual to fill a brand-new position as an Account Executive. As...


  • England, United Kingdom MET Recruitment UK LTD Full time

    Client Support Executive £23,795.20 Burntwood Permanent What's on offer?25 days holiday + Bank Holidays 4x Death in Service Health Scheme Company Events On-site parking Company Pension The responsibilities of the Client Support Executive Demonstrate excellent customer service and sales skills, placing the company at the heart of every...


  • England, United Kingdom PT Executive Full time

    PT Executive is currently recruiting a "National Account Executive" role for a leading FMCG business based in the East Yorkshire. Candidates could be based in either Yorkshire or Lincolnshire. The Client As a leading International Own Label player with multiple UK sites, our client has an impressive track record of growth and and Pioneering Product/Brand...


  • England, United Kingdom Page Executive Full time

    An SME technology business who has a great opportunity for a proven leader to help them in growing the business. Develop and execute the company's strategic plan, which includes growth objectives, client expansion, and service offering enhancement. Foster and maintain strong client relationships to ensure high levels of satisfaction and retention,...


  • England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are partnered with a Top 30 Accountancy Practice who are looking for a Private Client Tax Manager to join their growing team based in Surrey. The successful candidate will provide tax advisory services which could possibly cover areas such as Inheritance Tax, Trusts, Estate planning, Non Dom and International clients and...

  • Client Management

    1 week ago


    England, United Kingdom MET Recruitment UK LTD Full time

    Client Support Executive £23,795.20 Burntwood Permanent What's on offer? 25 days holiday + Bank Holidays 4x Death in Service Health Scheme Company Events On-site parking Company Pension The responsibilities of the Client Support Executive Demonstrate excellent customer service and sales skills, placing the company at the heart of every...

  • Field Service Engineer

    24 hours ago


    England, United Kingdom Client Full time

    Field Service Engineer (Mobile Cranes)£41,000 - £46,000 + Company Van + Uncapped 1.5x Overtime + Career Progression + Excellent Company BenefitsHome based paid door to door (Commutable from North West area such as Manchester, Chesterfield, Stoke on Trent, Liverpool or surrounding areas)Are you from a Crane / Plant or similar Heavy Mechanical...


  • England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a growing Accountancy Practice who are looking for Private Client Tax Director that can be based in various locations in Kent. This is a fantastic opportunity for an existing Director or a Senior Manager who wants to progress their career a Top 10 Accountancy Practice. As a dynamic Private...


  • England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are partnered with a leading Law Firm based in Surrey who are looking to appoint a Private Client Solicitor 3-4yrs PQE into their Team. The successful candidate will be handling a portfolio of clients covering wills, estate planning, inheritance tax, lasting powers of attorney and probate. Inheritance Tax Planning Mentoring...


  • England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a well established and growing Legal Firm who are searching for a Senior Private Client Solicitor to join their friendly team. This is an exciting and fantastic opportunity for a Senior Private Client Solicitor who wants to progress their career in a Legal Firm that puts their people first. Key...


  • England, United Kingdom Executive Network Legal Ltd Full time

    Private Client Lawyer, 2+ PQE, Lincolnshire – A well-established and successful law firm with offices across the region have an excellent opportunity available for an experienced Private Client Solicitor. JOB TITLE: Private Client Lawyer The appointed Private Client Solicitor will be joining a L500 rated team who undertake a variety of quality private...


  • England, United Kingdom De Lacy Executive Full time

    Employer De Lacy Executive Location Cornwall Salary An attractive salary package is on offer for the right person. Are you the forward thinking, technically sound and ambitious Sales Manager my client is looking for?You will need to be passionate about ruminant nutrition and providing top quality, bespoke total feed solutions to your farming clients. Our...


  • England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a growing Accountancy Practice who are looking for Private Client Tax Director that can be based in various locations in Kent. This is a fantastic opportunity for an existing Director or a Senior Manager who wants to progress their career a Top 10 Accountancy Practice. What makes our client...

  • Commercial Director

    1 week ago


    England, United Kingdom Page Executive Full time

    About Our Client My client are a market leading manufacturer, installer and service provider for fire and smoke protection systems and are trusted to protect the world's most prestigious buildings with innovative and discreet fire protection systems for buildings. Working with architects to revolutionise the way they design buildings they provide...


  • England, United Kingdom Siamo Recruitment a division of Siamo Group. Full time

    We here at Siamo Recruitment are working with a leading SME, thriving within the energy industry looking to onboard a passionate and developing Customer Service Executive. With a growing customer base our client is looking for a hard working an personable talent to thrive within a small business, understanding their customer needs and delivering exceptional...


  • England, United Kingdom Novo Executive Search Full time

    Our client is a large, multi-million turnover retail business with a complex structure of franchise and in-house stores, and a focus across a number of different retail sectors. Following a recent reshape of the SLT, the position of Director of Central Services has been established and offers an interesting and varied position to a high calibre,...


  • England, United Kingdom Client Full time

    Air Conditioning Engineer North West Based - UK Wide Travel £25,000 - £40,000 + Van + Pension + Enhanced Overtime This is an excellent opportunity for an Air Conditioning Engineer to leave their impact on a growing company and work on some large complex projects!The company specializes in offering comprehensive air conditioning and mechanical...


  • England, United Kingdom Client Full time

    Business Development Manager Nationwide £60,000 - £65,000 + Commission & Bonus (OTE 80k+) + Home Based + Car Allowance + Benefits Are you a Business Development Manager from the Packaging industry? Are you looking to work for a globally-renonwed business where you will become a technical specialist within a niche industry? Excellent opportunity for a...

  • Emmision Engineer

    1 day ago


    England, United Kingdom Client Full time

    Emissions Engineer / (Mcerts Level 2) £30,000-£50,000 + Bonus + Specialist Training + Excellent Company Progression + Company Vehicle Nationwide role (ideally located: North of England)Are you an Emissions Engineer / Tester or from an environmental background, looking to join a rapidly growing company, who are regarded as the technical experts in...

  • Client Executive

    1 day ago


    England, United Kingdom M2 Professional Recruitment Services Full time

    Employer M2 Professional Recruitment Services Location Haywards Heath, West Sussex, United Kingdom Salary £45,000 Closing date 13 Jun 2024 Our client, one of the leading providers of Asset Based Lending in the UK, requires a Client Executive to join their team based in Sussex. You will be responsible for assisting in the day to day management of a...