Sales Manager
3 weeks ago
My Client in Loughton East Susex Is looking for a Sales Manager
The Sales Manager will provide day-to-day functional management of a small technical Sales team in addition to being assigned their own personal territory. The candidate will initially take over responsibility for the promotion and revenue growth of the full range of Quorum's products with a view for this to expand in the future to directly support the Head of Global Sales on specific larger scale regional and OEM campaigns. In addition to territory and team line management, the candidate will provide sales operational support including ownership of CRM and monthly reporting.
The Sales Manager will be responsible for order intake and sales revenue within assigned territories in addition to day-to-day management of the Sales Team.
Achieve or exceed own sales quota and objectives, while maintaining profitability and ensuring 100% customer satisfaction;
• Promote Quorum's full portfolio of products and service within the assigned territories;
• Sell directly in assigned territories at selected accounts as identified by the Head of Global Sales;
• Maintain contact with existing customers to promote new products, close deals, and grow sales, as well as develop new prospects;
• Develop strong working relationships with purchasing staff at key accounts;
• Maintain customer database and reference lists for the assigned territory;
• Monthly reporting of Sales Team performance against targets;
• Monthly submission of expense claims;
• Attend all required sales meetings and training sessions, consequently implementing new skills gained; The Sales Manager will support the rest of the organisation in delivering customer satisfaction.
Develop a strong working relationship with Sales Admin, Customer Service, Marketing and Production;
• Track the Sales order process for the assigned territory from initial query through to delivery and installation;
• The Sales Manager will be responsible for applications support within the assigned territories.
Develop a strong working knowledge of assigned products and services as well as applications utilised by our customer base, as well as strong working knowledge of the features and benefits of competitive products;
• Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints;
• Ensure that quality issues raised by customers are entered in the NCP process and act as the owner of that issue until it is fixed or flagged for new product development;
• Ensure that data entry in SAP B1 is carried out correctly, consistent with the requirements for reporting;
• Review documentation such as End User Statements, Sales Order/Contracts, etc., to ensure compliance with customer requirements and legislation in UK;
• Possible coverage of key functions of the sales office, particularly during holiday periods. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Degree in a scientific field or equivalent practical experience.
Strong experience selling scientific or similar capital equipment;
• Computer literacy and familiarity with Microsoft Office 365;
• Experience in using SAP B1 and generating reports from it;
• Familiarity with the UK scientific community;
• This role includes extensive travel. Full valid driving license and passport required; Assisting with packing/unpacking products may require bending, lifting and carrying heavy equipment.
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