Operations and Process Manager

3 weeks ago


Chelmsford Essex, United Kingdom Aon Hewitt Full time

Do you have a passion for Insurance Operations Improvements & Digital Transformation? If yes, come and join our market leading team, supporting the global, wholesale & specialist Insurance centre of excellence, supporting all our continuous improvement and market transformation / digitisation initiatives through an ambitious modernisation agenda
This a hybrid role with the flexibility to work virtually at home, and from the office. With teams based in both London and Chelmsford, we are happy to consider either location as your office base. Aon is in the business of better decisions
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
From assessing improvement opportunities, to collaborating with various business, operations & project teams, through to leading initiatives that will deliver continuous improvement. Participating in Lloyds market digitisation and transformation initiatives by supporting Aon’s approach, no two days look the same
Reporting to the Head of Operations Improvements, you will interact with different stakeholders across the Global Broking centre and other functions, such as Aon Business Services, Change & Transformation, IT & Digitisation that support the Global Broking business.
This is a key role for our Global Broking business, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to influence, develop & deliver business outcomes, and an evolved target operating model.
Knowledge & experience of Lloyds Market business, and the modernisation / digitisation journey
Business Analysis, Project Management, and problem solving skills are key.
Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance.
Project management competencies including a proven track record of delivering improvements to business KPI’s
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
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