Dynamics Specialist

4 weeks ago

United Kingdom Cordial Full time

The Email Production Specialist will be a hands-on resource to set up, QA, and deploy email campaigns for Cordial clients. This position is remote, with UK hours, and will report directly to the Director of Client Solutions.
Execute end-to-end email campaign production including: - Coding dynamic, personalized emails in HTML/CSS - Setting-up/editing multiple programs within a deployment - Targeting segmentation - Developing schedules
Ensure excellence with QA and troubleshooting HTML files using Litmus, EmailOnAcid, or similar inbox rendering tools.
Collaborate with client creative teams, managers and stakeholders for the creation and management of content.
Examine all creative assets to ensure that content/message is approved by business owners and creative is optimized for delivery and performance.
Lead requesting additional data feeds in or out of the ESP platform to deliver on desired customer communication goals.
Manage the proofing & approval process with the client: make updates as needed: copy updates, URL, images, content in transactional and marketing workflow emails.
Preferred (but not required): Familiarity with database marketing, customer relationship management, and segmentation.
You have a minimum of 3 years experience in email and digital operations, with hands-on production experience including HTML coding, automated customer journeys, A/B testing and audience queries. You have some expertise in email best practices such as creative and coding for mobile vs desktop.
You are familiar with project management tools, e.g. Basecamp, Mavenlink, Microsoft Project, etc.
You have some expertise in customer databases: relational database structure, data relationships, import and export processes.
You have very strong attention to detail, you are well organized, and you are able to prioritize amongst numerous projects and tasks.
You are detail-oriented with strong project management and organizational skills, but comfortable with ambiguity and adept at solving problems creatively.
You have a positive outlook, are a self-starter, have a high emotional intelligence (EQ) and a strong ability to take responsibility for your successes and failures.
You are willing to ask questions and be naturally curious both in your role but also for your own professional development.
COMPENSATION & BENEFITS
£The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as monthly wellness and cell phone stipends, childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture
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