Director - SOC
1 month ago
Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.
About the Job:
The Managed Services Squad Leader is responsible for security solutions for clients. The Squad Leader will demonstrate the capacity to consistently meet and exceed client expectations representing and reinforcing the Cyderes brand through positive interaction with other teams within the company. This role directs a squad consisting of an analysis manager, analysts providing 24/7 monitoring and response, and principal analysts that serve in a customer facing advisory capacity.
Responsibilities
- Take ownership of positive security outcomes for a designated set of customers.
- Curate a world class security operations team with a relentless focus on innovation and automation, while aligning to executive goals of Cyderes.
- Build and maintain a operating strategy for internal service groups and external clients that is in-line with world class service delivery.
- Regularly report on SOC metrics, improvements, and issues to executive management and other stakeholders.
- Provide overall guidance, instruction, mentorship, and leadership to all squad members.
- Serve as a leadership escalation point for customer related issues.
- Ensure the squad has the tools, processes, and support needed to maximize value to customers.
- Work with other internal teams to drive improvements in SOC service quality, consistency, and efficiency.
- Advocate of standardization, where appropriate.
- Ensuring SOC analyst onboarding and training is reviewed and adjusted as necessary.
- Maintain current knowledge and understanding of the threat landscape.
Requirements:
- 8 or more years of combined, and progressing, experience in Information Technology or security disciplines (e.g. IT, Cyber Security, Law Enforcement, Military, etc). Practical experience in a leadership role within the last three years and demonstrated ability to carry out the functions of the job.
- Bachelor’s Degree or higher in related security domains is preferred.
- Strong verbal and written communication skills with the ability to adapt information delivery based on the target audience.
- Strong analytical skills, excellent customer service skills, and the ability to deal with high-pressure situations.
- Ability to lead SOC tours and support customer or prospect presentations.
- Confident leader in building a new department or changes within an established organization.
- Knowledge of information security principles, concepts, practices, and related components.
- Advanced understanding of networking concepts and ability to analyze network artifacts.
- Demonstrated experience in using Endpoint Detection and Response software (SentinelOne, Crowdstrike, Defender ETC.)
- Advanced knowledge of at least one leading SIEM platform (Sentinel, Splunk, Elastic, IBM Qradar, Chronicle etc.)
- Possess at least one industry certification Sec+, CEH, SANS Certification (e.g. GCIH, GCIA, GSEC, GMON), OSCP etc. or working towards a related certification.
- Prior knowledge of SOAR platform such as Siemplify, Forti soar etc.
- Demonstrated expert knowledge of the MITRE ATT&CK framework.
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