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Site Reliability Engineer

4 months ago


Reigate Surrey, United Kingdom Willis Towers Watson Full time

You will be joining Insurance Consulting and Technology (ICT) at an exciting time of transformation as we work on improving the delivery of value for customers and the business. You will be working in flexible agile squads delivering value on multiple greenfield workstreams in the delivery family to deliver core foundational functionality that will be used by multiple SaaS product offerings across the business.
This role is open to flexible and hybrid working arrangements, with presence in the Reigate office up to two days per week.
Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our client-facing services
Proactive monitoring of production and other environments to ensure stability, availability, security and integrity
Engage with business stakeholders to gather requirements, address concerns, and provide updates on projects and system status
Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles
Solid experience in Site Reliability Engineering or a similar role such as DevOps
Deep understanding of cloud infrastructure and services, including best practices for monitoring, scaling, and security
Confidence in making decisions and taking ownership of projects
Experience with Azure DevOps pipelines (or similar) and scripting languages, such as Python or PowerShell
Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer
Familiarity with programming languages such as C# would be welcome
Previous experience working with Configuration as Code technologies such as Puppet or Ansible
Familiar with high volume Web APIs
We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.

 
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