Senior Business Risk

3 weeks ago


London, United Kingdom Smart DCC Full time

Head of Business Insights
Hybrid Working Model
Competitive Salary plus Benefits
The DCC is seeking a highly skilled and experienced Head of Business Insights to join our talented and dynamic team supporting a significant portfolio of change. Business Insights is a newly created capability within Planning, Process & Insights to sit alongside Enterprise Planning and Process Improvement at the heart of the DCC. You will work closely with DCC Senior Leadership, programme teams and functions including Operations, Commercial, Finance and Technology as well as external service providers and governing bodies.
Business Insights will ensure DCCs data is accurate, complete and accessible to underpin reporting and insight generation in order to drive improvement action. This will require the development and implementation of robust data management processes across DCC systems, including consistent definitions and structures to allow aggregation in One Data and reporting through Power BI. The team will also lead processes to capture lessons and analyse performance to drive continuous improvement across DCC to increase efficiency and value for money for our customers.
Build, resource, develop and lead the Business Insights team and capability.
Develop and maintain processes and systems to govern DCC’s enterprise data across multiple systems in order to hold and access the single version of master data with consistent definitions and clear ownership.
Develop controls over data structures, hierarchies, quality and to govern changes / updates. Ensure compliance with the relevant data regulations.
Work with Enterprise IT (EIT) to ensure data can be aggregated by unique IDs into single database (One Data) and validated to ensure completeness and accuracy.
Lead the development and maintenance of reporting tools (Power BI), supported by external resource and automate processes for report generation and validation.
Lead the analysis of data and reports to understand drivers of performance, understand the root cause of pain-points, and develop recommendations for improvements and communicate these to Leadership. Working across the Planning, Process & Insights function, ensure interfaces between Business Insights processes and other DCC processes work efficiently and effectively.
Drive cultural change across DCC around planning, performance and Continuous Improvement, including the maintenance of a robust lessons learned process.
Manage a complex stakeholder landscape to ensure a consistent understanding of programme planning and performance and associated risks across SEC, BEIS, Ofgem and internal stakeholders.
Experience of leading complex data-driven change, to drive a single source of the truth through an organisation’s systems and reporting.
Attention to detail and an analytical ability to help propose solutions to problems and appropriately prioritise activities.
Industry recognised certification preferred but not essential, subject to experience.
Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.
Pereira@capita.Capita Opportunity Statement:
The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.


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