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Product Owner
4 months ago
Product Owner (CRM) Up to £50k + benefits Bristol - Hybrid Take the next step in your career now, scroll down to read the full role description and make your application. Company Overview: We are working with a leading provider of innovative software solutions tailored for the insurance industry to hire an experienced Product Owner. With a commitment to excellence and a passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy: Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development: Lead the creation and maintenance of the CRM product roadmap, incorporating input from stakeholders, market research, and competitive analysis to prioritize initiatives and drive product evolution. Requirement Gathering: Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization: Define and prioritize user stories and product backlog items based on value, complexity, and strategic importance, ensuring the delivery of high-impact features that maximize ROI. Cross-functional Collaboration: Collaborate closely with cross-functional teams including engineering, design, QA, and marketing to ensure successful product delivery, alignment of priorities, and effective communication throughout the development lifecycle. Release Planning and Management: Facilitate release planning sessions, sprint planning meetings, and sprint reviews, providing guidance and support to development teams to ensure on-time delivery of product increments. Product Performance Monitoring: Monitor product performance metrics, user feedback, and market trends to identify opportunities for optimization and continuous improvement, driving iterative enhancements to the CRM platform. Stakeholder Engagement: Act as the primary point of contact for CRM-related inquiries, feedback, and support requests from internal stakeholders and customers, fostering strong relationships and ensuring customer satisfaction. Qualifications: 2 years of experience in product ownership or product management roles, with a focus on CRM solutions. Deep understanding of CRM concepts, processes, and best practices, preferably within the insurance industry. Proven track record of successfully delivering software products or solutions in an Agile environment. Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product features. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels. Self-motivated, proactive, and results-oriented with a passion for driving innovation and delivering exceptional customer experiences. Nice to have: Bachelor's degree in Business Administration, Computer Science, or related field. Why Join Them: Join them in shaping the future of insurance technology and unlock your full potential as a Product Owner. They offer a dynamic and inclusive work environment where creativity, collaboration, and excellence are celebrated. Make a significant impact on the insurance industry by driving the evolution of their CRM platform and helping insurance professionals succeed in an ever-changing market landscape. Understanding Recruitment are recruiting this Product Owner role on behalf of this business.
