Business Development Manager
3 weeks ago
Business Development Manager
Location: Office//Hybrid
Our client provides Digital, Network and Cloud solutions ensuring scalable infrastructure for their market leading clients. They pride themselves on high customer satisfaction and offer a client facing service desk to ensure a smooth running of these solutions. Since 2006, they have created hardware and software solutions, recently the cloud-based solutions have been developed to optimise client's efficiency and capability to grow.
The main role of the Business Development Manager is to create long-term trusting relationships with our customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience.
Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and agreements to maximise profit
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Proven work experience as an Business Development Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
There will be a requirement to travel #J-18808-Ljbffr
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