Customer Service Advisor

3 weeks ago


Crawley West Sussex, United Kingdom Mandeville Full time

A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service. THE ROLE Ensuring outstanding levels of customer service at all times both face-to-face and on the phone To maximise growth of sales within the branch Building customer relationships within the branch Developing new business opportunities Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous customer service experience preferably within DIY retail or a trade environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including:

  • Generous basic salary
  • Annual Bonus scheme
  • Variety of additional incentives
  • Great career progression
Mandeville is acting as an Employment Agency in relation to this vacancy

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