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Inside Sales Associate

4 months ago

Brighton East Sussex, United Kingdom INSHUR Full time

Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you 

We are looking for an Inside Sales Associate to join us at INSHUR; we are based in sunny Brighton (sea, chips and seagulls included) and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home. You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office at least once a week, fostering a dynamic and supportive environment.

You'll be working on re-inventing insurance in exciting markets across multiple territories including the UK, US and the Netherlands, and new European countries as we expand.

Supported by (and reporting to) the Director of Customer Operations, you'll be joining a friendly team of 2 who believe in driving revenue, creating value and building clear differentiators between Inshur and our competitors.

We value high performance and care deeply about making INSHUR feel like a place where everyone is building something really special, that we can all be proud of, and doing it with friends.

What you'll do

As an Inside Sales Associate you will be responsible for supporting prospective customers in their purchasing experience and if required through the renewal journey.

  • Proactively contacting prospects via email/phone/chat 
  • Own and manage a sales pipeline using our CRM, with pre defined campaigns - aimed both at New Business and Renewals
  • You will use consultative sales skills to assess customers' insurance need ( and latent needs) in order to compliantly provide assistance and sell the appropriate INSHUR insurance product
  • You will close sales and will ensure that customer information and data is inputted and kept updated on our in-house system
  • You will be based in our Brighton Office (potential hybrid/WFH but not fully remote)

We don't have a definite checklist of skills - our hiring process is much more about aptitude and passion than ticking boxes. So don't worry if you've not used a particular tool or checked off all the listed skills and experience.

That said, below is a guideline of skills that we think would make you successful in this role.

We'd love to hear from you if you:

  • Have experience working to targets - driven proactive outbound sales environment and have an excellent record of exceeding targets
  • Can build rapport over the telephone, with strong communication skills, able to forge strong relationships with customers and prospect customers
  • Understand that we are passionate about adding value to our customers and prospects 
  • In a competitive environment your ability to ask dynamic and probing questions to uncover needs (and latent needs) is a critical communication skill you must be willing to continually develop
  • You will be passionate about being curious The more you can learn about customers/ prospects needs, budget and buying process the more successful you will be at aligning our products to them.
  • Understand the value of managing your time effectively. You will have to organise your day effectively and have the discipline to ensure you achieve your daily call criteria and KPIs that will ensure you exceed your revenue growth targets

Your colleagues say you:

  • You are competitive and want to exceed targets
  • You know your stuff when it comes to product knowledge
  • Outgoing and love to talk to all kinds of people
  • You love learning new things and taking on challenges
  • Always willing to help others and share your knowledge

What we offer

Our budget for this role is £25K (OTE £45-£50k) and we will take into account any previous experience and location of work when agreeing on the final offer. 

We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes:

  • 30 days of holiday annually in addition to bank holidays
  • Private healthcare scheme for you and your family
  • Life Insurance
  • Up to 13 weeks of parental leave at full pay, regardless of your gender
  • Flexible working hours 
  • Annual personal training allowance and regular learning opportunities 
  • Monthly flexible wellbeing allowance to help you stay healthy and productive
  • Access to Employee Assistance Program

It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. 

About Us

INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.

Cutting edge technology underpins our revolutionary offering for on demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house expertise.

We completed our B1 funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.

As a global team of around 200 people based across the US, UK and the Netherlands, we value:

  • Generosity, inclusivity, open-mindedness and diversity
  • The delivery of great results and learning in the open
  • Freedom to make long-term, high-impact decisions
  • The wellbeing of our teammates and the people around us

And... Enjoying the ride

Equal opportunities

We believe that having a diverse team where everyone can be their authentic self is the key to our success. We are passionate about equal opportunities and improving the tech industry for the better, so we encourage people from underrepresented backgrounds to apply. We don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. ​Our offices, when open, are child-friendly, dog-friendly and fully wheelchair-accessible​.

While this position is advertised as full-time, we are flexible on the specific arrangements for the right candidate and would be happy to discuss part-time, job-share or other flexible arrangements, if required. Let us know in your application if you have accessibility requirements for your interview and we will do our best to accommodate.