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Management Consulting Manager
2 months ago
Phoenix Community housing we have a team that monitors, inspects our assets, collecting the information to ensure that our homes are fit for our residents. Following internal promotion, we are looking for a new Stock Condition Manager.
You will manage a team responsible for surveying homes, blocks, and various other assets. These findings are put into reports that offer recommendations and conclusions and it is your role to ensure that targets are monitored and performance is reported.
In this role, you will plan and do surveys, interpret information and record stock condition information as a basis for investment programmes.
You should have experience with asset management databases too.
Customer service is fundamental at Phoenix and you should be able to be assertive whilst empathetic in managing resident expectation in line with our Asset Management Strategy and the Decent Homes Standard.
About Phoenix Community Housing
Phoenix is a housing organisation with a difference. Some housing associations talk about resident involvement. We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.
We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement.
If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job sharing options.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.