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![WorkBuzz](https://media.trabajo.org/img/noimg.jpg)
People & Culture Manager HR · Milton Keynes
1 month ago
People & Culture Manager
- Full Time
- Permanent
- Milton Keynes
- 2-3 days in office
- £40-45k
About the role
We are looking for a People & Culture superstar to join our growing team at WorkBuzz. This is a newly created role to directly address centralising all people operations into one place, and to have someone really champion our culture and lead from the front in terms of giving our people a fantastic employee experience.
The role is split into two areas, that we need you to be brilliant at:
- People Operations: coordinating administration and giving advisory to both employees and line managers, across the full employee lifecycle.
- Culture Champion: key member of our Ministry of Magic and at the forefront when thinking about how and when we bring our people together.
You will report to the People & Culture Director and be responsible for developing and implementing HR policies and procedures, managing the employee recruitment and onboarding process, overseeing employee performance reviews and training and resolving employee relation issues. You’ll be the go-to person for all things HR and partner closely with the Office Manager to ensure onboarding excellence. You are able to provide guidance on HR policies and processes to employees and train people up on using HiBob as our HR system.
Importantly, you’ll take a leading role in championing our culture at WorkBuzz. That means you’re a key member of our Ministry of Magic, driving momentum and holding others to account in delivering what we’ve promised. When we organise company gatherings, business updates, events and celebrations, you are always one step ahead with ideas and solutions, rolling up your sleeves to get stuck in.
You’ll partner with our People & Culture Director on analysing the results of our regular pulse survey, collaborating on ways to best communicate the results and make recommendations on potential actions. It’s important that we practice what we preach Finally, you are a trusted, loyal, discreet and approachable person who supports all of our people at WorkBuzz.
About you
You are someone who has worked in a HR or People & Culture role for at least 3-4 years, ideally in a small team where you’ve operated as a real generalist, getting involved in more than just ‘the back-office stuff’. You’re someone who loves looking for opportunities to improve the employee experience, with an ability to put yourself in someone else’s shoes and ask whether we could be making things clearer, better, or more interesting. Ideally, you’ve got good experience in using a HRIS and using collaborative tools or platforms to get work done. For your interest, in the P&C team we currently use HiBob as our HRIS, Trello for team to-do’s, and the whole company uses Trainual to find employee information.
Given the nature of our platform, you’ll be someone who is super interested in employee engagement. You’ve got a natural ability to put people at ease with your communication style and you prefer spending time collaborating with people and being proactive in getting involved with stuff. This is not a back-office, “here’s the handbook” type of role. This is a “get involved in everything, be curious, have fun and focus on relationships” role.
You are the face of the business in representing our culture. You’ll need to know who we are inside and out so that when you meet with new employees or prospective WorkBuzz team members, you’re a solid example of “what a WorkBuzz person looks like”. You are direct yet kind, fun yet highly professional and you are utterly reliable.
Responsibilities
- Deliver a full range of People and Culture advisory and support services to entire WorkBuzz team
- Manage HiBob, our HR Information System (HRIS) – ensuring employee amendments are updated, and accuracy of information recorded
- Lead and own onboarding excellence from the point of offer through to welcome, induction, and our probation review procedure
- Provide advice and guidance on policies, procedures, and contracts
- Advise and support line managers on matters relating to sickness absence and other instances of medical leave
- Handle and process queries relating to annual leave, maternity leave, paternity leave, compassionate leave etc
- Generate letters to accompany staff changes and save in their staff files
- Carry out exit interviews, record outcomes and highlight areas of concern
- Manage the monthly payroll changes process by identifying changes to be made, liaising with managers to input data correctly and forwarding this to the Finance team for action
- In partnership with the People & Culture Director, issue our regular employee engagement/pulse survey and analyse results before putting together a recommended action and communications plan
- Contribute to company initiatives on employee engagement and to actively promote the Company’s vision and culture
- Be a key member of the Ministry of Magic – a team of employees who plan events and initiatives around our values to recognise the moments that matter
- Collaborate with the Office Manager & EA to the CEO in coordinating people recognition initiatives
- Support hiring managers in recruitment administration by posting adverts, shortlisting CVs for them to review and when necessary, supporting by scheduling interviews between the candidates and hiring managers
- Oversee the onboarding of all new employees and to oversee associated administration and ensure all new contracts of employment are issued in a timely and professional manner
- Ensure all administrative documentation and processes are accurate, effective and present a professional image of the organisation and the People and Culture function
- Provide line managers with basic employee data and information for reporting purposes
- Produce reports on starters, leavers, sickness absence and other related HR data metrics monthly, quarterly and annually
- Utilise HR reporting information to make appropriate recommendations to line managers on performance management
- Ensure compliance with company values and behaviours
- Make a positive contribution to the continuous improvement of People and Culture ways of working and to be a collaborative team member
Requirements
- Experience in a HR or People & Culture role for 3-4 years
- Ideally qualified in HR or studying to become so
- Knowledge of HR principles and practices
- Strong organisational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency in HRIS software and MS Office Suite
- Ability to handle sensitive and confidential information with discretion
- Somebody with high levels of empathy who always puts themselves in the shoes of the employee when designing better ways of working
- Exceptional attention to detail
- A natural communicator with a disarming style
Our Culture
WorkBuzz is fast-paced, dynamic and rewarding. In our latest survey, 95% of WorkBuzzers said they were proud to work here.
- Turbo charge your career – we’re growing fast, and there’s room to progress
- Regular team socials and a winning culture
- Everyone has a voice and the smartest idea wins
- Clear purpose – Be part of building something which matters
- Genuine influence and control: You will play a pivotal role in setting the direction of the company
Why you will love working at WorkBuzz
- Inclusive, open, ambitious and friendly culture
- Generous share options – Become a part-owner in our growth
- Pension contribution of 5%
- Private health care, including flexibility to include dependants
- Personal development training budget – Be the best you can be, we will invest in your training and help you grow
- 24 days of holiday, 8 public holidays
- Your birthday off work
- Hybrid working – 2 days in our Milton Keynes office per week
- Regular team socials – Zorbing, Go Ape, Escape Rooms, theme parks, and more
We welcome applications from everyone, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We talk about WorkBuzz being career defining. Come and define your career with us
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