See more Collapse

2nd Line Engineer

4 weeks ago

United Kingdom Primis Full time

Job Title: 2nd Line Engineer (Remote, Immediate Start)

Contract Type: Monthly Rolling Contract

Location: Remote/Home Based (UK Hours). Occasional trips to the London office (TBC).

Key Responsibilities:

  • Provide 2nd line support for hardware and software systems.
  • Collaborate with 1st line support and other IT teams to resolve escalated technical issues.
  • Maintain and manage SaaS platforms, including, Slack, Confluence, Jira, Google Workspace, Office 365 (20%).
  • Assist in the planning and rollout of new technologies such as OKTA,, Kandji, SentinelOne, Intune

Key Skills and Experience:

  • Proven experience in a 2nd line support role.
  • Proficiency with Mac and Windows operating systems.
  • Experience with SaaS applications: Slack, Confluence, Jira, Google Workspace, and Office 365.
  • Familiarity with OKTA, Kandji, SentinelOne, and Intune is a plus.
  • Excellent problem-solving skills and ability to work independently.
  • Strong communication skills for remote collaboration and occasional in-person meetings.

We have other current jobs related to this field that you can find below

  • 2nd Line Telecoms Engineer

    2 months ago

    United Kingdom www.fish4.co.uk - Jobboard Full time

    Want to work for a company with great people and great progression opportunities? The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony...

  • 2nd Line Engineer

    3 days ago

    United Kingdom DK Recruitment Full time

    DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider based in Brighton looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service...

  • 2nd Line Telecoms Engineer

    2 months ago

    United Kingdom www.fish4.co.uk - Jobboard Full time

    Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting...

  • 2nd Line Support Engineer

    4 weeks ago

    United Kingdom Comms-care Group Limited Full time

    2nd Line Support Engineer page is loaded 2nd Line Support Engineer Apply locations Northwich, Cheshire, United Kingdom time type Full time posted on Posted 8 Days Ago job requisition id R-101754 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line...

  • 2nd Line Support Engineer

    4 weeks ago

    United Kingdom Ingram Micro Inc. Full time

    2nd Line Support Engineer page is loaded 2nd Line Support Engineer Apply locations Northwich, Cheshire, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R-101754 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer About the role Due to...

  • 2nd Line Support Engineer

    4 weeks ago

    United Kingdom Ingram Micro Inc. Full time

    2nd Line Support Engineer page is loaded 2nd Line Support Engineer Apply locations Northwich, Cheshire, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R-101754 It's fun to work in a company where people truly BELIEVE in what they're doing! 2nd Line Support Engineer Due to continued growth we’re expanding out team...

  • Remote 2nd Line Support Engineer

    4 weeks ago

    United Kingdom Primis Full time

    Job Title: 2nd Line Engineer (Remote, Immediate Start) Contract Type: Monthly Rolling Contract Location: Remote/Home Based (UK Hours). Occasional trips to the London office (TBC). Provide 2nd line support for hardware and software systems. Collaborate with 1st line support and other IT teams to resolve escalated technical issues. Maintain and...

  • IT Support Engineer

    4 weeks ago

    United Kingdom Mfkrecruitment Full time

    Join to apply for the IT Support Engineer (2nd Line) role at MFK Recruitment 1 week ago Be among the first 25 applicants Join to apply for the IT Support Engineer (2nd Line) role at MFK Recruitment Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your...

  • 2nd Line Support Engineer

    1 month ago

    United Kingdom Chorus Global Ltd Full time

    As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and, in the office, adjusting in an ad-hoc way to deal with the changing priorities of the team. You will have exposure to a wide...

  • 1st/2nd Line Support Engineer

    4 weeks ago

    United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT...

  • 2Nd Line Support Engineer

    4 weeks ago

    United Kingdom Eligo Recruitment Ltd Full time

    We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will have a broad technical skill base and be able to provide 1st and 2nd line support in...

  • 2nd Line IT Support Engineer

    1 month ago

    United Kingdom VIQU Limited Full time

    2nd Line IT Support Engineer (MSP) - Birmingham %ufffd25,000 to %ufffd32,000 We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful 2 nd Line IT Support Engineer will join a vibrant and talent team of engineers who operate within a...

  • 1st / 2nd Line Support Engineer

    1 month ago

    United Kingdom Profectus Recruitment Ltd Full time

    1st/2nd Line Support Engineer Profectus have partnered with a growing tech company who are looking for talented IT support engineers to join their innovative and close-knit team. This company values passion and innovation, creating an environment where employees thrive and achieve great things. Why Join? Cutting-edge Projects: Work with the latest...

  • 2nd Line Support Engineer

    4 weeks ago

    United Kingdom Eligo Recruitment Ltd Full time

    We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will have a broad technical skill base and be able to provide 1st and 2nd line support in...

  • 2nd Line Engineer

    1 month ago

    United Kingdom Connect Recruit Ltd Full time

    Technical Support Engineer - 2nd Line Position Type: Full-Time Our client is a leading IT and Telecoms company committed to delivering exceptional technical solutions and support to our diverse clientele. As they continue to grow, they are seeking a dynamic Technical Support Technician with a strong background in IT and ideally, telecom experience. As...

  • 2nd line Engineer

    1 month ago

    United Kingdom Connect Recruit Ltd Full time

    Job Title: Technical Support Engineer - 2nd Line Location: Deeside, North Wales Position Type: Full-Time Salary Range: Negotiable DOE About Us Our client is a leading IT and Telecoms company committed to delivering exceptional technical solutions and support to our diverse clientele. As they continue to grow, they are seeking a dynamic Technical...

  • 2nd Line Support Engineer

    2 months ago

    United Kingdom Arcas Technology Ltd Full time

    A fantastic opportunity has arisen working for my client who are based in Northants, they are an MSP who are looking for a Desktop Support Engineer to join their business on a permanent basis. As a Desktop Support Engineer you will be a crucial part of their technical support team, providing high-quality assistance to clients in resolving IT-related...

  • 2nd/3rd Line Support Engineer

    3 weeks ago

    United Kingdom Rethink Full time

    2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on a contractual basis We need a Service Desk Agent to start over the next couple of weeks. This is a...

  • 2nd/3rd Line Support Engineer

    3 weeks ago

    United Kingdom Rethink Full time

    2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on a contractual basis We need a Service Desk Agent to start over the next couple of weeks. This is a...

  • 2nd/3rd Line Support Engineer

    3 weeks ago

    United Kingdom Rethink Full time

    2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on a contractual basis We need a Service Desk Agent to start over the next couple of weeks. This is a...