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Desktop Support Specialist
2 weeks ago
Desktop Support Specialist - Leading Equity Trading Firm - Up to £85,000 base
Our client, a leading equity trading firm are looking to bring on a Desktop Support Specialist to join their UK based Windows Services Team. This role offers the change to focus on deploying and supporting technology solutions for the firm's trading desk and their European offices.
Key Responsibilities (not limited to):
- Provision of desktop support to internal users
- Respond to customer requests and trouble calls through ticketing system, email, phone and in-person in a timely manner and with excellent customer service
- Problem and Incident ticket ownership through to resolution
- Deliver and assist in the configuration of end-user PC desktop hardware, software and peripherals within a Windows 10 environment.
Key Skills/Experience Needed:
- Deploying and supporting Windows 10/11 desktop system
- At least 3 years’ experience in diagnosing hardware/software problems
- Experience of Windows AD administration
- Experience of VMware
- Experience of Citrix
- Experience of SCCM or similar for endpoint Client Management
Desktop Support Specialist - Leading Equity Trading Firm - Up to £85,000 base
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