IT Support and Service Desk Operator

1 month ago


London, United Kingdom TRIA Full time

Job Description Service Desk Analyst
Fully Remote

We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals.

2nd line support experience
~ Microsoft Stack – Azure / SharePoint
~ Background in Network Support

25% increase in pay when on Night shifts
~ Weekly training sessions

This is a great opportunity for someone who has a passion for IT/Tech working for a company that has a track record of driving internal promotions.



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