Service Owner

3 weeks ago


London, United Kingdom Global Resourcing Full time

Service Owner - Roadmap, CI, Stakeholders

6 months

London - hybrid working

£400 - £500 per day (inside IR35).

Our customer has identified the need for a Service Owner to take ownership of several identified services and assess the business impact and importance of each one. This requires management from a service perspective and not a technical one.

Responsibilities :

  • Operate at scale and provide the connection between multidisciplinary business areas and stakeholders.
  • Ensure the necessary business processes are followed.
  • Own the governance of the services, including acting as a point of escalation for the delivery teams.
  • Own the budget and allocate funding to areas of the service based on decisions about priorities.
  • Communicate the benefits and performance of your service.
  • Be responsible for the successful operation and continuous improvement of the services.

Key Skills & Experience:

  • Previous experience as a Service Owner within a DDaT focussed environment.
  • Able to ensure services are fit-for-purpose.
  • Experience in developing and maintaining service roadmaps.
  • Prior budget responsibilities.
  • Previous experience of service ownership within the public sector is desirable but not essential.


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