Service Owner
3 weeks ago
Job Description
Service Owner - Roadmap, CI, Stakeholders
6 months
London - hybrid working
£400 - £500 per day (inside IR35).
Our customer has identified the need for a Service Owner to take ownership of several identified services and assess the business impact and importance of each one. This requires management from a service perspective and not a technical one.
Responsibilities :
- Operate at scale and provide the connection between multidisciplinary business areas and stakeholders.
- Ensure the necessary business processes are followed.
- Own the governance of the services, including acting as a point of escalation for the delivery teams.
- Own the budget and allocate funding to areas of the service based on decisions about priorities.
- Communicate the benefits and performance of your service.
- Be responsible for the successful operation and continuous improvement of the services.
Key Skills & Experience:
- Previous experience as a Service Owner within a DDaT focussed environment.
- Able to ensure services are fit-for-purpose.
- Experience in developing and maintaining service roadmaps.
- Prior budget responsibilities.
- Previous experience of service ownership within the public sector is desirable but not essential.
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