Targeted Tenancy Officer

4 weeks ago

Islington Norfolk, United Kingdom Aatom Recruitment Full time

The Tenancy Officer – Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted Tenant Service will offer:

– a borough-wide duty and emergency tenancy management and casework function, delivering more complex ‘on-the-day’ tenancy services where necessary

– a Locality-based casework and appointment system to manage non-emergency service requests from tenants, enabling them to maintain their tenancies and thrive. This will include management of lower-level antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy

– a range of proactive interventions to identify and address resident needs at an earlier stage – including targeted visits to those at risk of poor outcomes ? oversight and management of tenant-related work associated with voids and new lettings

– appropriate escalation / de-escalation of cases and seamless handovers within the wider Tenancy Services structure

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About

Sept 03, 2009 saw the birth of Aatom Recruitment. Over the last 14 years we have supported many companies to find the best candidates and we have successfully allocated many candidates with various roles we have governed.

Address

3 Puma Way
Coventry University
Technology Park
Coventry
CV1 2TT

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