Claims Handler

1 week ago


Maidstone Kent, United Kingdom Lenham Storage Full time

Insurance Claims Administrator
Job Type: Full Time, Permanent
Working Hours: Monday to Friday, 9 am – 5 pm with 1 hour for lunch
Full time, permanent position after probation period.
Immediate start.
Office-based working hours of work Monday to Friday 9 am – 5 pm with 1 hour for lunch.
Extra 1 day’s holiday per year after 5 years’ service, up to a maximum of 5 extra days.
Very competitive pay rates.
Contributory pension.
Refer a Friend scheme of £500 (unlimited referrals).
PAYE earnings meet all income criteria for mortgages and loans.
Free onsite parking.
At Lenham Storage we value the continuity and stability of our heritage as a family business. We are looking to employ an Insurance Administrator.
The Role – Insurance Claims Administrator :
This is a great opportunity to further your successful career within the insurance industry by being a part of one of the well-known companies based in Lenham We are actively recruiting a highly dynamic and organised Administrator working for a thriving logistic company that offers full support and training to help grow your insurance career.
As our Insurance Administrator you need to have knowledge of Commercial Insurances. Able to communicate efficiently, you must be competent using a computer and a knowledge of the fleet industry would be extremely advantageous.
Responsibilities – Insurance Claims Administrator :

Process and submit Fleet claims, Goods in transit claims, EL/PL claims, directly to insurers not via the broker.
Maintain databases and spreadsheets covering the cost and frequency of fleet claims, fleet accident reports, goods in transit claims and EL/PL claims.
Maintain client records covering the company’s terms and conditions of trading, insurance uplifts.
Maintain records of all driver agencies, recovery of Drivers Negligence claims, and insurance driver requirements.
Maintain of Subcontractor compliance records, this is to include, their insurances, training certificates and risk assessments.
Assist in maintain the vehicle road fund licenses, Operator Licences, Congestion Charge and Dart charge accounts.
Handle inquiries related to policies, coverage, and claims, providing detailed information and resolving issues in a timely manner.
Manage policy renewals, including reviewing current policies, negotiating terms with insurers, and communicating changes or updates to policyholders.
Coordinate with healthcare providers and other third parties to confirm coverage, authorise services, and facilitate direct billing arrangements.
Prepare and present detailed reports on claims statistics, policy renewals, and insurance costs to management for review and decision-making.
Conduct audits of insurance policies and claims to ensure compliance with regulatory standards and identify opportunities for cost savings.
Knowledge of processing Insurance claims, for fleet, goods in transit claims and EL/PL.
Microsoft Excel programming skills, good working knowledge of Microsoft Word.
Able to assist in developing and implement efficient administrative procedures to streamline insurance operations.
Please no agencies to contact us with regards to this position.


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