Current jobs related to 2nd Line IT Support Engineer - London - Mfkrecruitment


  • London, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The...


  • London, United Kingdom Spectrum IT Recruitment Full time

    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City of London, Greater London, United Kingdom Spectrum IT Recruitment Full time €40,000

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City of London, Greater London, United Kingdom Spectrum IT Recruitment Full time €40,000

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City Of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City Of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City Of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...


  • City of London, Greater London, United Kingdom Spectrum IT Recruitment Full time €40,000

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. As well...


  • City of London, Greater London, United Kingdom Spectrum IT Recruitment Full time €40,000

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. As well...


  • London, United Kingdom Polar Recruitment Services Full time

    2nd Line Support EngineerUp to £19 per hour (Inside IR35)12 month contractThis is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London.2nd Line Support Engineer Job SummaryAs the 2nd Line Support Engineer you will give support to various sites around...


  • London, United Kingdom IT Talent Solutions Ltd Full time

    2nd line Support Analyst required by my client who is dedicated to delivering innovative solutions and exceptional service to their clients. They pride themselves on fostering a dynamic and inclusive work environment where every team member has the opportunity to grow and make a real impact. Job Overview: We are seeking a skilled and proactive 2nd Line...


  • London, United Kingdom Polar Recruitment Services Remote Work Freelance Full time

    2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London. 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team,...


  • London, Greater London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line EngineerA reputable technology firm is seeking a skilled 2nd Line Engineer to deliver exceptional support services to clients throughout the UK. The successful candidate will possess extensive technical knowledge in Microsoft environments, VoIP systems, and networking.This position offers a hybrid work model, requiring occasional visits to client...


  • London, United Kingdom vertex-it-solutions Full time

    Role: 2nd Line Support Engineer Overview: The IT Support Engineer is responsible for the day-to-day deployment and operational support of the Company’s estate including Windows laptops/desktops/tablets, mobile devices and macOS desktops and laptops both within public and non-public spaces. The IT Support Engineer will be part of a team of four providing...


  • London, United Kingdom VIQU Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...

2nd Line IT Support Engineer

2 months ago


London, United Kingdom Mfkrecruitment Full time

We have an excellent opportunity for a 2nd Line IT Support Engineer to join our client in Forest Gate, East London.

MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and succeed.

The company has a very strong reputation in retaining their employees, due to their excellent culture and progression opportunities.

We are searching for a talented 2nd Line IT Support Engineer to be based on-site in East London.

2nd Line IT Support Engineer - Primary Activities:

  • Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix
  • Incident and problem management - taking over from 1st line engineers where escalation is required
  • Provide exceptional service support to internal and external customers
  • Provide solution(s)/work around(s) to incident and problems highlighting and escalating concerns over delivery to agreed customer SLAs
  • Responsible for achieving agreed service levels
  • Responsible for ensuring that all tickets are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels

2nd Line IT Support Engineer - Qualifications & Knowledge:

  • 2+ years of experience within the IT sector either for an MSP or within the Education sector
  • Strong experience with Google Workspace
  • Experience of working in a customer facing role
  • GCSE Maths & English
  • Either an active DBS Enhanced Clearance, or a clean record to obtain one (the company will pay for this)

2nd Line IT Support Engineer - Skills & Experience:

  • Install, configure and troubleshoot
  • Active Directory
  • Google Workspace
  • Firewalls, routers & VPN’s - install, configure & troubleshoot
  • Office 365 - Create accounts and troubleshoot issues
  • Switches - Install and configure, setup VLAN’s, tagging and troubleshoot issues

Some highlights of working with my client:

  • Personalised training platform
  • Skills assessment and personalised progression plans
  • Microsoft Gold Partner and Google Partner
  • Microsoft and Google training courses, accreditations, and exams
  • One-to-One training
  • Company healthcare available
  • Monthly performance-related incentives - including additional holiday days and vouchers
  • Social & team building activities
#J-18808-Ljbffr