Senior Manager, Quality Management

2 weeks ago

London, United Kingdom White & Case Full time

Are you ready to make your mark as part of our Learning & Development team? As a member of the EMEA Learning & Development Team based in London, you will be integral in supporting White & Case to deliver our 2025 vision of A Client Experience, setting us apart through Distinctive Client Experience, Compelling Offering, Future Proof and New Ways of Working.
You'll lead L&D in line with our strategy, managing resources across EMEA to ensure effective training and career growth. This will mean integrating capability requirements, enhancing performance through diverse learning channels, and collaborating with stakeholders to address career development needs at all levels.
White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 47locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages. Operations: you will be accountable for the smooth running of L&D operations in EMEA: This will involve overseeing junior team members handling day-to-day operations, reviewing curriculum proposals, presenting budget recommendations to ensure alignment with global programs, overseeing budget requests, managing leave coverage, and driving process improvements
Conducting Learning Needs Analyses, designing learning aligned with business needs and professional skills, and formulating integrated delivery strategies. You will also be responsible for utilising internal expertise to challenge internal speakers for best practice design, innovating learning approaches, and facilitating training & career development programmes
Vendor & Programme Management: Sourcing vendors and ensuring their work aligns with company values and latest thinking, as well as managing contracts per Procurement's procedures. You will also programme manage and lead several complex L&D events, whilst being the point of contact for regulatory training requests in EMEA, working alongside the global Compliance Training Manager
Business Partner: You will serve as a Business Partner, integrating specialised courses and advising on best practices for functions such as D&I and BD, whilst providing guidance to Professional Support Lawyers for effective training delivery and collaborating with the Early Career team for alignment with junior associate programmes
Stakeholder Management & Leadership: Acting as a liaison between the EMEA L&D team and senior executives to secure support for programmes, and developing relationships with local HR and office contacts to maintain expertise. You will also work to prepare senior stakeholders' materials for program sessions, and support junior team members while developing their professional skills expertise
Demonstrated expertise in training development and delivery, instructional design, and learning solutions
Bachelor's degree preferred; Advanced degree in Psychology, Organisational Behaviour, Organisational Development, or related field is beneficial
When you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We will give you the support and development opportunities that will help you achieve your potential.
We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a finance professional, and our benefits are designed to support your changing needs and priorities across different life stages.
We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.
This role is based in our London office, and reports into the Senior Manager, L&D, EMEA Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week. This role will require travel within the EMEA region, several times a year, in order to deliver large programmes.
It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or accommodation to participate in our application and/or interview process, please email the recruiting contact listed for the relevant position. We are a Disability Confident (Committed) Employer. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.

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