Manager-Account Manager

2 weeks ago


United Kingdom Hays Full time

My client is a 50:50 venture between two FM providers committed to excellence in contract management and operational efficiency and Hard FM. They are working the MOD and delivering housing maintenance works throughout the UK estate.

As the Area Lead for Contract Management and Compliance, you will be at the forefront of our RFCA Estate operations. You will have 5 direct reports placed in various locations operating as account managers. Implementing industry best practices to optimise operational performance.
Ensuring cost-effective solutions across the designated contract portfolio.
Strategic Contract Leadership:
Taking charge of the RFCA contract within the Operational Area.
Supporting our business strategy and positioning the contract for growth.
Performance Monitoring and Reporting:
Regularly assessing contract performance against objectives, budgets, and targets.
Ensuring high-quality maintenance services meet contract SLAs and KPIs.

To excel in this role, you should possess the following qualifications:
Proven relevant work experience in managing Hard FM contracts.
Previous success in overseeing contracts within MOD/MOJ, Health, or Prison Services.
Proficiency in Microsoft Office tools (Word, Excel, and PowerPoint).
Possession of a full UK driving license.

A generous car allowance
~ Bonus scheme
~6% employer-matched pension contribution
~ Life assurance (3x base salary)
~ Private medical cover for self and partner
~25 days of annual leave
~ Professional subscription support



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