Senior Desktop Engineer
4 weeks ago
The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff
Troubleshooting of IT incidents
Providing 1 st through 3 rd line support
Provide support for all incidents and service requests for all IT systems/services
Providing support in person, over the phone and using MS Teams
The ideal candidate will be experienced across a variety of IT support skills. They will follow the change management process to ensure changes to the Desktop infrastructure follows the agreed process and do not cause unplanned outages and manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process.
Global financial company
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