Front Office Receptionist to work in Ireland

3 weeks ago


Edinburgh, United Kingdom iNua Partnership Full time

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment and possess a genuine desire to go the extra mile? If so, we invite you to join our team at The iNUA Collection

As the first point of contact for our valued guests, you'll play a pivotal role in ensuring a smooth and memorable stay. You'll be responsible for welcoming guests, handling check-in/check-out procedures, and providing exceptional hospitality throughout their visit. This is an exciting opportunity to join a dynamic team within a world-renowned hotel brand.

Responsibilities:

  • Deliver exceptional guest service, ensuring a warm and professional welcome.
  • Efficiently manage check-in/check-out processes, ensuring accuracy and timeliness.
  • Effectively handle guest reservations, inquiries, and requests via phone, email, and in person.
  • Possess a deep understanding of the hotel's facilities and services to provide informed recommendations.
  • Operate the switchboard and ensure prompt handling of all guest calls.
  • Maintain a welcoming and well-organized reception area.
  • Uphold the Radisson Blu brand standards and The iNUA Collection's commitment to excellence.
  • Collaborate effectively with colleagues across all departments.

Who We Are Looking For:

  • Minimum 1-2 years of experience in a similar front-office receptionist role.
  • A "can-do" attitude with a genuine passion for exceeding guest expectations.
  • Excellent interpersonal and communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • Strong organisational skills and a meticulous attention to detail.
  • Knowledge of Opera hotel management system is a distinct advantage.

Why Join Us?

  • Be part of a passionate team within a globally recognised brand.
  • Contribute to creating unforgettable experiences for our guests.
  • Opportunity for professional growth and development within The iNUA Collection.
  • Competitive salary and benefits package.
  • Employee discounts across the group for you, your family and friends.
  • Fre gym membership.

Ready to Join Our Team?

We are looking for a motivated and enthusiastic individual to join our team and build a successful career with The iNUA Collection. If you are passionate about hospitality and possess the skills and drive to excel, we encourage you to apply

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