Technical Account Manager

3 weeks ago


United Kingdom Usurpo Full time

Job Title: Technical Account Manager

Location: Remote UK based

Company: [Early-Stage Cyber Security Start-up]

About the company: Join an innovative cyber security start-up focused on risk vulnerability and remediation. My client is seeking a Technical Account Manager to be their first hire for the technical team, playing a pivotal role in shaping their customer experience and internal processes.

Key Responsibilities:

  • Serve as the primary technical point of contact for customers, providing first-line support for technical issues and ongoing support if needed with clients.
  • Support POC's and any technical related issue.
  • Collaborate closely with partners to ensure seamless integration and customer satisfaction.
  • Utilize strong red teaming skills to understand and address security vulnerabilities.
  • Implement and refine processes to enhance operational efficiency and customer support.

Qualifications:

  • Proven experience in a customer-facing technical support role.
  • Must have a deep understanding of red teaming and attack surface management.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and proactively in a fast-paced start-up environment.
  • Experience in implementing and optimizing business processes is a plus.

What they offer:

  • Competitive salary and benefits.
  • Opportunity to shape the future of the company.
  • Collaborative and innovative work environment.

If you're passionate about cybersecurity and eager to make a significant impact in a growing start-up, please get in in touch



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