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Technical Account Manager
4 months ago
Job Title: Technical Account Manager
Location: Remote UK based
Company: [Early-Stage Cyber Security Start-up]
About the company: Join an innovative cyber security start-up focused on risk vulnerability and remediation. My client is seeking a Technical Account Manager to be their first hire for the technical team, playing a pivotal role in shaping their customer experience and internal processes.
Key Responsibilities:
- Serve as the primary technical point of contact for customers, providing first-line support for technical issues and ongoing support if needed with clients.
- Support POC's and any technical related issue.
- Collaborate closely with partners to ensure seamless integration and customer satisfaction.
- Utilize strong red teaming skills to understand and address security vulnerabilities.
- Implement and refine processes to enhance operational efficiency and customer support.
Qualifications:
- Proven experience in a customer-facing technical support role.
- Must have a deep understanding of red teaming and attack surface management.
- Excellent communication and problem-solving skills.
- Ability to work independently and proactively in a fast-paced start-up environment.
- Experience in implementing and optimizing business processes is a plus.
What they offer:
- Competitive salary and benefits.
- Opportunity to shape the future of the company.
- Collaborative and innovative work environment.
If you're passionate about cybersecurity and eager to make a significant impact in a growing start-up, please get in in touch