Manager-Account Manager

2 weeks ago


United Kingdom Traveltechessentialist Full time

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape – without ever leaving town. If you’re moved to contribute to our vision, we’d love your help.
As an Account Manager, you will develop and maintain strong relationships with hotel partners in your territory. This is a unique opportunity for someone who is passionate about travel and hospitality and who is ambitious in their career growth.
Identify opportunities to increase revenue and performance of hotel partners, educate them on best practices, provide data insights, and upsell product offerings to our full suite of features
Provide exceptional and immediately responsive support to all partner requests
Assist with onboarding new hotels through communications, setting up their account, and building their page on ResortPass
Develop content and materials for onboarding and training
Collaborate closely and work cross-functionally with the Sales, Product, and Marketing teams on a daily basis
Bachelor’s Degree
~3-5 years relevant experience in the hospitality and travel industry
~ Experience with a CRM such as Salesforce
~ Energetic and passionate about closing deals, deepening customer relationships, and fostering trust from partners.
~ Strong prioritization, time management and organizational skills and a meticulous attention to detail
~ Creative problem-solving skills
~ An entrepreneurial spirit with project management skills
~ Tech saavy with an ability to learn any online system or software
~ While building a startup is hard, being a good person is not. Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
~ Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
~ Paid parental leave
~ Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.

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