Senior Commercial Insurance Account Handler
4 weeks ago
Together, we have pushed the boundaries of insurance. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. Howden, Corporate & Commercial is hiring a Senior Account Handler to help their team deliver excellent service for customer insurance needs. Please note this is a full-time, permanent opportunity. You will be based in our London office and ideally be onsite for 2/3 days per week on average.
Assist in achieving Group/Division client retention targets by providing an excellent level of service.
Liaise optimally with the Client Director/Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).
Issue renewal documentation in line with contract certainty.
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
Must have minimum of 5 years commercial insurance experience.
Excellent level of technical insurance skills, to be assessed by regular in-house testing.
GCSE Maths and English (or equivalent).
At Howden, we value diversity - there is no one Howden type. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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