HR Advisor

2 weeks ago


Birmingham, United Kingdom Infosys BPM Full time

Role Title: HR Advisor (Employee Relations) Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. About Infosys BPM Ltd: Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Key Responsibilities & Deliverables:

  • Proactively manage a wide variety of manager led employee relations cases by phone and email to resolution.
  • Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability.
  • Gather relevant facts for each case to ensure the advice given is the most appropriate in the circumstances.
  • Take necessary steps to resolve cases promptly and drive achievement of critical SLAs.
  • Highlight high risk cases, trends and management capability issues as appropriate, for the relevant sector in the client’s business.
  • Support with ER letter drafting including the formation of allegations and outcome letters.
  • Review and advise on case evidence/notes and procedural correspondence.
  • Coach, guide and influence managers to take the best approach to dealing with employee relations issues.
  • Manage and maintain HR systems, recording all ER cases in a case management system.
  • Build and maintain strong working relationships with key client stakeholders.
  • Provide an excellent customer experience to the client, influencing and challenging line managers where appropriate.
  • Liaising effectively with other internal departments and external teams.
  • To support colleagues in the wider team as and when required.
  • To contribute to improvement of team processes/systems/ways of working in accordance with Infosys’ continuous improvement ideology
Essential Criteria:
  • Previous experience of advising and supporting managers with complex ER issues
  • Strong communication and influencing skills with the ability to interact across all levels of management.
  • Strong customer focus
  • Strong attention to detail, problem solving ability and ability to deliver results to deadlines.
  • Strong understanding of Employment Law
  • Good interpersonal skills
  • Good written communication skills
  • Good IT skills
Desirable Criteria:
  • experience of working to challenging SLAs/KPIs
  • experience of dealing with volume case work
  • Good knowledge and experience of Irish employment law and practice
  • Experience liaising with IBEC

  • HR Advisor

    1 month ago


    Birmingham, United Kingdom Summit HR Full time

    **nterim HR Advisor - 12 Months FTC** **Location**:Birmingham / Hybrid with 2 days in the office** **Salary**:£27,500** Would you like to work for a progressive organisation committed to Diversity? Would you like to work for a business that is genuinely cares for its employees? If you’re a HR Advisor and looking to really enhance your experience,...

  • Senior HR Advisor

    4 weeks ago


    Birmingham, United Kingdom Page Personnel HR Full time

    The Senior HR Advisor main focus will be to manage pay negotiations, ER cases, and TUPE transfers. **Client Details** Page Personnel is presenting a Transport Organisation based in Birmingham. **Description** The key responsibilities of the Senior HR Advisor are to; - Analyse pay negotiations, by conducting pay bench marking research to shape new pay...


  • Birmingham, United Kingdom Summit HR Full time

    Senior HR Advisor/ Junior HR Business Partner Location: Birmingham **Salary**:c£34,000-£35,000 Are you an aspiring HR Business Partner? Do you want.... A an assistant HR Business Partnerposition where you have the chance to make your mark? to shine and show your full potential in a progressive environment managing complex ER cases as well as leading...

  • HR Advisor

    10 hours ago


    Birmingham, United Kingdom Page Personnel Full time

    HR Advisor - Birmingham **About Our Client**: Page Personnel are supporting a highly prestigious retail organisation based in central Birmingham with the appointment of an exciting HR Advisor to join a small HR team. This role offers hybrid working - Circa 4 days office (possible flexibility) This is a very exciting progressive position, offering...

  • HR Advisor

    2 weeks ago


    Birmingham, United Kingdom djs executive search limited Full time

    As part of this highly successful, global organisation, the European business now requires an experienced HR Advisor who will play a critical role in providing generalist HR advisory support across the European business. The Role: Reporting to the HR Manager for the region, as an HR Advisor within the team,the role will have responsibility for, but not...

  • HR Advisor

    4 days ago


    Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **HR Advisor** **12 Month Mat Leave Cover (most likely to go Permanent after this )** **£28,000** **Marston Green - Birmingham** **About The Company**: A Global company is looking for a HR Advisor to join them as soon as possible. This is to cover 12-month mat leave but will most likely go Permanent afterwards, due to rapidly...

  • HR Advisor

    2 weeks ago


    Birmingham, United Kingdom Grafton Recruitment Full time

    HR Advisor - GeneralistUp to £37,000 per annumBirminghamWe have a great opportunity for a HR Advisor to join our client, a Manufacturing company based in Birmingham.Supporting the HR Manager, you will provide high quality advice and generalist HR supportCoach and mentor line managers regarding Employee Relations matters including disciplinaries, capability,...

  • HR Advisor

    1 week ago


    Birmingham, United Kingdom SJP Recruitment Full time

    Are you a Interim **HR Advisor **seeking your next role? SJP are seeking a **ER Advisor** to provide comprehensive and proactive HR support to directors, line managers and employees, in a manner which is fully consistent with the Association’s ethos. Main duty for the role of **ER Advisor** is to support the Director of People & Culture with HR projects...

  • HR Advisor

    4 days ago


    Birmingham, United Kingdom SJP Recruitment Full time

    Are you a Interim **HR Advisor **seeking your next role? SJP are seeking a **ER Advisor** to provide comprehensive and proactive HR support to directors, line managers and employees, in a manner which is fully consistent with the Association’s ethos. Main duty for the role of **ER Advisor** is to support the Director of People & Culture with HR projects...

  • HR Advisor

    4 days ago


    Birmingham, United Kingdom Grafton Recruitment Full time

    HR Advisor - GeneralistUp to £37,000 per annumBirminghamWe have a great opportunity for a HR Advisor to join our client, a Manufacturing company based in Birmingham.Supporting the HR Manager, you will provide high quality advice and generalist HR supportCoach and mentor line managers regarding Employee Relations matters including disciplinaries, capability,...

  • HR Advisor

    5 days ago


    Birmingham, United Kingdom REACTIVERECRUITMENT.COM Full time

    **HR Advisor** **Working between various locations** **£32,000-£35,000** **_Experienced within Healthcare and seeking a standalone HR role?_** - _ **You’ll be required to travel to multiple sites **to provide your HR expertise **.** You will cover the entire HR remit, from **recruitment**, **employee relations** activities including **absence...


  • Birmingham, United Kingdom Michael Page Human Resources Full time

    The Senior HR Advisor is a newly created role to proactively evolve the People and Culture agenda. The role will focus on 3 key areas of activity: supporting line managers on the development programme, focused on key HR processes and advising on complex ER issues. The Senior HR Advisor is a newly created role to proactively evolve the People and Culture...

  • HR Advisor

    2 days ago


    Birmingham, United Kingdom AM2PM Recruitment Solutions Ltd Full time

    HR Advisor, Birmingham, £30,000 to £32,000 pa Hours of Work – Mon-Thursday 8.30am to 5.00pm and Friday early finish CIPD HR Level 3 or 5 required . 22 days holiday plus bank holidays increased following 2 years’ service. . Purchased holiday scheme following 2 full years’ service Employee discount up to 50%. Health cash plan available . Employee...

  • HR Advisor

    2 days ago


    Birmingham, United Kingdom KC Group Full time

    We are currently recruiting for a HR Advisor to join our client, who have a Head Office near Birmingham City Centre. This is a full-time permanent role, offering a competitive salary and fantastic benefits. As HR Advisor you will be responsible for providing advice and guidance to all areas of the business on HR related matters. We would love to hear from...

  • HR Advisor

    3 days ago


    Birmingham, United Kingdom Grafton Recruitment International Full time

    HR Advisor - Generalist £32,000 per annum Birmingham We have a great opportunity with our client based in Birmingham for an experienced HR Advisor Generalist to join their friendly, growing HR team in Birmingham. Reporting into the HR Manager, you will provide high quality advice and generalist HR support Manage the ER caseload, Leading and supporting...

  • HR Advisor

    4 days ago


    Birmingham, United Kingdom HydraForce Hydraulics Full time

    **Job Title: HR Advisor** **Salary: £35K - £42K per annum plus benefits** **Industry: Engineering** **Location: Birmingham, West Midlands** **Role purpose for HR Advisor**: To actively support the operation of the business by providing a comprehensive, effective and professional HR service to all employees through best practice and ensuring compliance...

  • HR Advisor

    10 hours ago


    Birmingham, United Kingdom Hart Training and Recruitment Full time

    Are you passionate about building relationships with line managers and key stakeholders? Are you looking for a busy and varied role which will be focused on providing advice and guidance on the whole employee lifecycle? This HR Advisor role is a fixed term contract, providing maternity cover for 1 year, offering hybrid working and is paying up to £35,200...

  • HR Advisor

    4 weeks ago


    Birmingham, United Kingdom Oakleaf Partnership Full time

    Temporary - Birmingham, West Midlands - Posted 2 hours ago - £14 - £17 per hour - Expires: 04-07-2023 - Ref: TR/011297_1678461121 **HR Advisor** - **6 month Contract**: - £14 - £17 per hour - Birmingham (Hybrid) Oakleaf Partnership are representing an not for profit organisation who are looking to bring in a HR Advisor initially for 6 months. This...

  • HR Advisor

    4 days ago


    Birmingham, United Kingdom Page Personnel Full time

    Hybrid Working - opportunity to turn permanent **About Our Client**: My client is a large industrial catering company across the midlands looking for a HR Advisor to join there office in Birmingham City Centre. - Supporting head of HR with any outstanding roles - Support the continual improvement of people policies and procedures - Preparing reports and...

  • HR Advisor

    1 month ago


    Birmingham, United Kingdom Page Personnel Full time

    Fully remote or work from office if preference - Must be immediately available or 1 weeks notice **About Our Client**: My client is a successful international organisation based in Birmingham who are looking for a fully remote HR Advisor to start with immediate notice. - Manage the administration of the Performance and Development Review process. - Help...