Current jobs related to Service Advisor - Stockport Greater Manchester - Volvo Car UK
-
Customer Service Advisor
3 months ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...
-
Customer Service Advisor
3 months ago
Manchester, United Kingdom Switch Advisor Ltd Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...
-
Debt Advisor
4 months ago
Manchester, United Kingdom The Debt Advisor Full time**Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...
-
Sales Advisor
4 months ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
-
Sales Advisor
4 months ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
-
Service Advisor
4 months ago
Stockport, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1662R5- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: **VACANCY ALERT - SERVICE ADVISOR** - **Service Advisor position**: - **FANTASTIC employer**: - **Prestigious group and premium brand**: - **Stunning dealership**: - **Excellent team**: - **£27k...
-
Service Advisor
4 months ago
Stockport, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1662R7- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: **VACANCY ALERT - SERVICE ADVISOR** - **Service Advisor position**: - **FANTASTIC employer**: - **Prestigious group and premium brand**: - **Stunning dealership**: - **Excellent team**: - **£27k...
-
Service Advisor
2 months ago
Stockport, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £26,000 OTE - Up To £31,000 Hours - Monday - Friday 8am till 5.30pm & Saturdays 8am till 12pm on a rota Location - Stockport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department...
-
Service Advisor
1 month ago
Stockport, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £26,000 OTE - Up To £31,000 Hours - Monday - Friday 8am till 5.30pm & Saturdays 8am till 12pm on a rota Location - Stockport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings....
-
Service Advisor
5 days ago
Stockport, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
5 days ago
Stockport, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
3 months ago
Stockport, United Kingdom C&B Recruitment Full time**Automotive Service Advisor** **Basic £31,000** **OTE £35,000+** **Prestige Main Dealer - Stockport** C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport. Previous experience working within an aftersales department in the motor trade as an automotive...
-
Service Advisor
4 months ago
Stockport, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1593R3- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £24865-£28365 per annum**Job description**: **Service Advisor - Stockport** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team As a Service Advisor, you will be the...
-
Service Advisor
3 months ago
Stockport, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Stockport** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
3 months ago
Stockport, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Stockport** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
3 months ago
Stockport, United Kingdom Automotive Recruitment Consultants Full time**SERVICE ADVISOR**: **OTE £32K** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: £24,000 basic plus bonus - OTE up to £32k Hours of...
-
Service Advisor
3 months ago
Stockport, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Stockport** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
4 months ago
Stockport, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Stockport** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
3 days ago
Stockport, Stockport, United Kingdom The Solution Automotive Limited Full timeService Advisor OpportunityWe are seeking an experienced Service Advisor to join our successful team at The Solution Automotive Limited in Stockport.Key Responsibilities:As a Service Advisor, you will be the first point of contact for customers in the Aftersales department.You will check vehicles in and out, liaising with your team to ensure seamless...
-
Service Advisor
3 days ago
Stockport, Stockport, United Kingdom The Solution Automotive Limited Full timeService Advisor OpportunityWe are seeking an experienced Service Advisor to join our successful team at The Solution Automotive Limited in Stockport.Key Responsibilities:As a Service Advisor, you will be the first point of contact for customers in the Aftersales department.You will check vehicles in and out, liaising with your team to ensure seamless...
Service Advisor
3 months ago
Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role?
We'd love to hear from you
Volvo Stockport are looking for a highly motivated Service Advisor who will take pride in bringing Volvo Car UK's brand values to life, while ensuring all clients have a positive customer experience.
You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone. As part of your employment, you’ll also receive excellent benefits, superb career development opportunities and a bonus scheme.
You can find out more about Our story here | Volvo Cars - United Kingdom
About this opportunity…
The Service Advisor will maintain excellent customer service by working with customers to determine their requirements, agreeing timeframes, and working with technicians to convey the customers' concerns with accurate descriptions. To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills.
Key responsibilities…
- Welcoming customers and explaining the services offered
- Listening and documenting customers’ vehicle concerns and passing the information to the Technicians
- Consulting with Technicians about repairs and possible alternatives to expensive work
- Answering questions about service outcomes (after consulting with the Technician if necessary)
- Liaising with customers to schedule service appointments
- Advising customers about warranty protections and potential cost savings
- Estimating vehicle repair costs and the time it will take for repairs to be completed
- Finding new customers and marketing the car dealership services to them
- Verifying if the cars brought to the dealership have insurance coverage
- Arranging test drives with Technicians to confirm customer concerns
- Resolving possible customer complaints
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries and concerns.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Upsell and finalising invoices on completion or work carried out
What you’ll bring…
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Applications must be submitted through LinkedIn.
If you would like further information about the role, its responsibilities or simply to learn a bit more about the team, please reach out to kate.knight@volvocars.com
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
