Service Manager

3 weeks ago

London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

Are you an experienced and talented ICT Professional looking to further your career working across regional and national NHS networks to implement ICT solutions that improve patient care and clinician experience? Genomics is a rapidly expanding and innovative area of medicine, underpinning new treatments, technologies and approaches to managing patients with a wide variety including cancer, rare diseases and common conditions such as hypercholesterolaemia. The North Thames Genomic Medicine Service (NT GMS) is hosted by Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH), and is comprising of NT Genomic Laboratory Hub (GLH) and partner Genomic Medicine Service Alliances (GMSA).
The successful applicant will work with the leadership teams of the both the NT GLH and NT GMSA to develop strategies and lead the implementation of IT systems required to deliver a first-class genomics service across our geography and beyond.
This is an exciting time for both the North Thames GLH and GMSA as we are participating in several high-profile national projects and have the opportunity to participate in more in coming months under the leadership of the Informatics Director. For this reason, the successful applicant should therefore have proven experience in ICT project and programme management plus knowledge of information governance to deliver these solutions, systems and projects. You will have a strong ability to think strategically about the short, medium- and long-term needs of the GLH. An ability to work across organisations is essential as you will need to work with the 7 organisations delivering genomic testing in the NT GLH, and other organisations across the geography to implement and embed IT systems and solutions that improve patient care and clinician experience.
All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks.
Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee
Understanding of Diversity and Inclusion challenges in the workplace
Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Academic/Professional qualificationrainin
Professional Membership of a Project Management organisation (APM, PMI et al) or demonstrable skills and experience to the same level..
Prince 2 Project Management at Practitioner level or equivalent and/or recognised Programme Management qualification (such as Managing Successful Projects)
Business partner / relationship qualification ITIL or equivalent.
Experience of planning and managing the technical aspects of IT Hardware and Software deployments, delivering to plan, and managing exceptions in a complex environment
Experience of Procurement and Financial Management in respect of complex IM& T Projects. With experience of financial planning, project reporting and risk evaluation.
Understanding of IT Services Management (ideally using ITIL principles) and experience of these in an ICT environment
Knowledge of UK laws relating to public sector ICT procurement, contract negotiation and management
Skilled manager of people and resources in a flexible, complex environment made up of variable work teams and suppliers typified in project work.
Advanced written skills - able to write complex business papers, reports and policy documents that are suitable for approval by high level Trust groups.
Ability to work across institutions and boundaries between healthcare sectors to formulate and implement projects and deliver agreed benefits
Good business analytical skills and knowledge of budget management, business case development, financial planning and benefits realisation
Ability to assess complex project related issues within the healthcare environment and to identify solutions.
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street Hospital

  • Service Manager

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care. As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers. Your core responsibility will be to ensure that the...

  • Service Manager

    2 weeks ago

    North London, United Kingdom Service Care Solutions Full time

    Service Manager - Adults Social Work Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care. As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers. Your core...

  • Service Manager

    2 weeks ago

    North London, United Kingdom Service Care Solutions Full time

    Service Manager - Adults Social WorkService Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care. As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers. Your core responsibility...

  • Service Delivery Manager

    5 days ago

    London, United Kingdom UK Civil Service Full time

    Job summaryWe are transforming DCMS to meet the demands of an agile, delivery-focused department leading on some of the highest priority work for the government�s agenda to drive growth, enrich lives and level-up society. The role is based within the TACT (Technology, Assurance, Cyber Security & Assurance Team) team that forms part of wider corporate...

  • Quality Assurance Services Manager

    1 month ago

    London, United Kingdom Service Care Solutions Full time

    Quality Assurance Service Manager London Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are...

  • Army - Workforce Services Manager

    3 days ago

    London, United Kingdom UK Civil Service Full time

    Job summaryThe Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 8,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and...

  • Service Catalogue Manager

    1 month ago

    London, United Kingdom Service Care Solutions - Criminal Justice Full time

    Service Care Solutions are looking for an Service Catalogue Manager to work on a Hybrid basis for a Government entity in London. You will have line management duties, including: - Oversight of direct reports and line management duties throughout their team - Managing team prioritisation and utilisation.? - Leading recruitment within the Service Catalogue...

  • Service Delivery Specialist

    4 weeks ago

    London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Service Delivery Specialist to work in London. Location: South West London / Hybrid Pay: £500-£650 per day **Job Purpose**: - The Integration, Development & Delivery Specialist is a practical role to oversee development, delivery and service management of technical integration services. - This ranges from...

  • Customer Service Advisor

    2 days ago

    London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...

  • Quality Assurance Services Manager

    1 month ago

    London, United Kingdom Service Care Solutions Ltd Full time

    Quality Assurance Service Manager London Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are...

  • Quality Assurance Services Manager

    13 hours ago

    London, United Kingdom Service Care Solutions Ltd Full time

    Quality Assurance Service Manager London Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are...

  • Interim Head of Service Management

    1 week ago

    London, United Kingdom Service Care Solutions Ltd Full time €10

    Head of Parking Services 3 months on-going contract, Inside IR35 To act as a Lead Directorate Manager for Parking Services. To deliver an agreed vision for the continuous improvement of parking services and controls through achievable annual business plans, strategic direction, the effective management and deployment of staff and other resources and...

  • Interim Head of Service Management

    2 months ago

    London, United Kingdom Service Care Solutions Ltd Full time

    Head of Parking Services 3 months on-going contract, Inside IR35 To act as a Lead Directorate Manager for Parking Services. To deliver an agreed vision for the continuous improvement of parking services and controls through achievable annual business plans, strategic direction, the effective management and deployment of staff and other resources and...

  • Junior Service Delivery Manager

    1 month ago

    London, United Kingdom Service Care Solutions - Criminal Justice Full time

    Service Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London. This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT...

  • Service Designer

    4 weeks ago

    London, United Kingdom Financial Ombudsman Service Full time

    Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Service Designer Are you looking for a role that enables you to design innovative service solutions, optimise service delivery, and create exceptional customer experiences? Contract: Permanent Working hours: 35 hours...

  • Senior Service Manager

    4 days ago

    London, United Kingdom (1387) IBM Service Centre UK Limited Full time

    Introduction In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption...

  • Head of Training Services

    3 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care. As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers. Manage a team of professionals including Social Workers,...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge OfficerLondon BridgeFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...

  • Service Charge Officer

    17 hours ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...