Proactive Care Coordinator
3 weeks ago
Working with one of the UK's leading social housing providers we have an exciting opportunity for an experienced Customer Service Advisor / Customer Care Coordinator.
Working in our clients new build housing team, you'll work with residents and build partners alike, though the standard 1 year defect period, to provide assistance in managing the defect process across the development programme.
How about 2 days a week? With the remaining 2 days per week, working alongside the small and close-knit team, in the regional office in Warrington.
Hours are somewhat flexible too.
The role will typically involve the logging, monitoring and general management of the standard 12 month defect period, engaging with external delivery partners (contractors & house builders) to build & maintain relationships which ensure the defect period is as smooth as possible for both the company & the resident.
You'll be liaising around & confirming appointments with residents and contractors, following diagnosis of defects.
You'll (ideally) be experienced in new build housing or the wider construction industry, from an After-Care / Customer-Care perspective, preferably with experience of working for a house builder or contractor, in a busy After-Care team, liaising with customers & new home owners in the process outlined above.
For more information, contact Kris Convery phone number removed or find me on LinkedIn. I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone.
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