Market Data Business Services Manager

Market Data Business Services Manager
The Market Data Services team is a specialist data content and commercial management function which provides industry-leading guidance and support for the acquisition, provisioning and governance of financial data to all areas of the firm globally. Our mandate is to ensure we operate best practice standards in the maintenance and supply of Market Data. With a diverse user-base comes immensely varied requirements for data and we support these needs by utilising the subject matter expertise and financial knowledge that our team is expected to demonstrate.
We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.
We’re close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.
The Market Data Business Services Manager reports into the Global Head of Market Data. The role requires a good knowledge of Market Data operations with specific relevance to activities within an investment management company. Business Services oversee all invoice and inventory management activities in coordination with Commercial Management. Our function’s ability to deliver long term value depends on being successful at providing industry best practice and cross-functional collaboration with other Market Data teams.
Key Workflows For This Function Within Market Data Include
Invoice management
Inventory management
Preparation of budget and forecast reports for Market Data account line
Assist in the management of market data and commission-based research services globally
Assist in the BAU process of ordering data, including the process for indices
Vendor liaison to ensure service permissioning and de-permissioning is administered appropriately
Invoice management (reconciliation, purchase orders and approvals)
Service enablements
Inventory updates & housekeeping, including currency updates, HR and corporate structure
Building of reporting templates from inventory
Service/vendor uploads into inventory system
Engagement with Finance and user-base around costs, recharge and service availability
TechLink (ServiceNow) requests for additional services
Responsibility and oversight for Business Services team members in EMEA (+2), APAC (+1)
A proven track record in Market Data administration
Good knowledge of Investment Management – what we do as a firm/how we make money
Experience of market data inventory systems, specifically Optimize (from The Roberts Group)
Ability to drive query resolution with billing functions at our providers
Attention to detail and a flexible attitude
Strong MS-Office to include Excel
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.