Head of Nights
2 weeks ago
Full Time, Permanent
Closing Date: Midnight Monday 11 November
Support our communities. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. To provide good quality homes, great services and real opportunities for our customers and communities.
Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Are you experienced within Neighbourhood Management / Income Collection /Environmental Services.
Do you have substantial knowledge of successfully managing neighbourhoods and tenancy management, with a strong track record in customer satisfaction.
As the Head of Neighbourhoods, you will lead and inspire your team to deliver an excellent service for our customers, driving and embedding a high performance culture across our neighbourhood services, income collection and environmental services. Experienced in the delivery of excellent customer focused housing management and related services and compliance with relevant financial, legal and statutory requirements.
Educated to Degree level or relevant equivalent experience and evidence of and commitment to continual professional and management development, including a relevant professional housing qualification e.g. Strategic thinker who delivers on plans with experience of formulating, implementing and reviewing strategies, policy and processes.
Solid track record of driving improvements in and across teams to achieve targets and outcomes, fostering a performance culture
Strong financial and budget management and forecasting skills to deliver quality services that demonstrate Value for Money.
Experience of delivering quality work to fixed timescales and ability to prioritise competing tasks.
Supportive and flexible, were rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.
We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. Thats not to say its not one our key priorities, its simply one of the many things we do to help our customers live happy and fulfilled lives. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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