Administrative Assistant

4 days ago


Ireland, United Kingdom Adecco Full time €28,000
Are you a motivated and detail-oriented individual looking for a temporary administrative support role? Our client, a leading organisation in the visa processing industry, is seeking a proactive and energetic candidate to join their team.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

As an Administrative Support, you will play a crucial role in ensuring the smooth and efficient operation of the visa application process.

Responsibilities: Scrutinise and collect visa applications, ensuring accuracy and completeness.

Handle customer inquiries through various channels, providing exceptional customer service.

Perform cash and bank-related transactions with a high level of accuracy.

Record and maintain application data, ensuring timely and error-free data entry.

Manage the logistics of passport delivery to consulates, applicants, and logistics companies.

Follow standard operating procedures and maintain compliance with organisational guidelines.

Inform applicants about value-added services and deliver them efficiently.

Gather feedback from applicants and ensure a positive application experience.

Meet the mandated turnaround time for processing applications.

Assist Deputy Manager/Operations Manager in executing special projects.

Ensure the wise use of natural resources and adhere to environmental health and safety policies.

Indicative Key Result Areas (KRAs): Meet productivity targets set by the team.

Achieve high levels of customer satisfaction by resolving complaints.

Ensure timely and accurate data entry.

Maintain punctuality and attendance records.

Adhere to turnaround time requirements.

Successfully complete WB Projects (partial responsibility).

Attend and complete training programmes scheduled by HR.

Obtain internal process certifications and score well on all completed certifications.

Monitor and reduce errors in daily operations.

Track performance using productivity and value-added service conversion grids.

Obtain target VOC (Voice of the Customer) scores through completed surveys.

If you are a self-driven and organised professional with excellent communication skills, this temporary Administrative Support position is a fantastic opportunity for you.

Don't miss out on this chance to be part of a dynamic team.

Apply now and embark on a rewarding journey with our client Adecco is a disability-confident employer.

It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

Skills: data entry administration email management telephone calls customer queries

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