Head of Product
3 weeks ago
Head of Products
Role purpose
The Head of Products is responsible for managing a business-critical function by leading on the Bank’s product strategy across both retail and commercial. Managing a team of product management experts to ensure the Bank’s offering achieves it financial targets, responsible banking obligations and growing ethical position.
Key responsibilities
Lead on:
-Product strategy / improvements, working collaboratively with key internal stakeholders and external partners.
-Development of innovative new propositions.
-Customer engagement, journeys, and outcomes.
-Regulation management / product policies and procedures.
-Industry insight and management information.
- Work closely with the Chief Customer Officer to embed a consistent approach to product management across the Bank.
- Investigate new market opportunities and strategic partnership opportunities.
- Active member of the Bank’s senior leadership team; establishing strong internal relationships with teams across the Bank including the Executive team, Treasury, Finance, Risk and Compliance to ensure business targets are achieved. Play a leading role in the Customer team – work collaboratively with colleagues in our Commercial teams, Marketing and Communications to ensure that our products are promoted effectively.
- Bank representative and spokesperson on our products for homebuyers, landlords and savers.
- Member of the Asset & Liabilities Committee (ALCO) – providing strategic oversight on business/market activity.
- Establish and maintain strong relationships with industry groups such as UK Finance and the Intermediary Mortgage Lenders Association (IMLA).
- Brand ambassador for the Bank speaking at external events.
Skills required
Required skills, Knowledge, and experience:
- Extensive knowledge of the UK banking market, experience of developing products and managing the full end to end lifecycle across a number of business areas in a regulated environment.
- Experience having oversight of mortgage and/or savings teams.
- Flexible and innovative, providing strong, appropriate solutions that are fit for purpose.
- Ability to negotiate with service providers.
- Customer focussed.
- Excellent communication and presentation skill – experience in writing business cases for senior approval i.e., ExCo, ALCO, Board
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