Customer Service Advisor

2 weeks ago


United Kingdom Faith Recruitment Full time

Our client is seeking a Customer Service Advisor to join their well-established, leading team. The purpose of this role is to support customers when using the online services and making orders. The successful candidate will be able to build strong relationships with new and existing clients to ensure a high quality service is provided.
Responsibilities of the Customer Service Advisor include:
Answer customer queries via email or on the telephone
Raise service related issues to the correct authorities
Support customers before and after service is completed
Maintain a high level of knowledge for the services provided
The Customer Service Advisor must be able to:
Support colleagues and be a team player
Learn new technical software processes
In return our client offers a great working environment and a fast paced office setting
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