Customer Service Advisor
2 weeks ago
Customer Service Advisor
Sherburn in Elmet
Monday to Friday 08:00 am - 16:30 pm
We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.
Main Responsibilities:- Dealing with incoming calls; advise customers on products
- Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
- Processing sales orders
- Liaise with external teams
- Build business relationship with external customers
- Liaise with customers on delivery re-scheduling and re-sourcing if required
- Maintain and monitor own Client base
- Upselling where possible
- Customer focused
- Customer service experience
- Excellent IT skills, Microsoft Office, Excel
- Excellent communication skills both verbal and written
- Excellent listening skills
- Have a proactive approach, working in an agile business
- Microsoft Office applications, Excel, PowerPoint, Word etc, preferable
Skills Required: Customer Service Keywords Customer Service
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